qantas.com web performance difficulties

[SIA1A]

Over the past 24 hours I have intermittently seen this:

[h=1]Internal Server Error - Read[/h] The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.d38ffe3c.1385110835.116b9031


Or this:

[Qantas Logo]



Sorry.

The site is experiencing difficulties at present. We apologise for the delay and will endeavour to restore operations as soon as possible. Please try again in a short while. In the meantime you can contact us on 131313 within Australia or your nearest Qantas office for all other enquiries.

Thank you for your patience.





The frequency of these failures seems to be worsening, especially when attempting to make a booking.
Are others having similar problems with qantas.com and qantas.com.au?

 

[medhead]

Yes these sorts of problems seem to have been ongoing for a long time. I experienced 7 hours of not being able to find flights for a multicity booking raised it with Qantas via customer care and was fobbed off with a reply that totally missed the point. Sent the same message to Red Roo and have had deafening silence in response.

I guess they know the website is stuffed and just can't acknowledge it.

 

[zainman]

can confirm that I am facing the same issues ATM.. difficulty trying to search for award availability...

 

[deejo77]

Ditto - annoyed enough I went and checked the velocity account

 

[RooFlyer]

Ditto at 10:15pm in the east. "internal server error" when logging on.

No doubt some new web site 'enhancements' going on in the not-so-background.

 

[kempvet]

Same here, just wanted to check a few bookings and same error message, but to be honest, it is happens with AA as well, often log on only to find I have been thrown back to the log on page with incorrect log on details or message that I can't log on at the moment. It could be more than simply a QF issue, but who knows.

 

[airbound]

It looks like they don't support IE11:

 

[RooFlyer]

It looks like they don't support IE11:

View attachment 20835

Correct - they don't. If you click on 'viewing tips' in grey right at the bottom of the page, they say this (which I didn't know until yesterday, when an agent helped me out on another issue )