- Joined
- Mar 17, 2023
- Posts
- 2
- Qantas
- Gold
- Virgin
- Red
- Oneworld
- Sapphire
Hi everyone. Not sure if I can be called a Newbie any more having been a member for more than 2 years but silently just sitting in the background watching, learning and listening to what everyone has to say about their travels. I hope to one day have the time to meet with some/many of you and put faces to the names that constantly appear in these posts, people that are forever giving away their traveling knowledge.
And hence my first post tonight is about trying to change a domestic flight to an earlier departure time as I have never had to do this. My son is currently in BKK (Hyrox event), flying back to MEL via SYD on QF296 (Finnair). He wants to change his flight from SYD to MEL to an earlier flight on Sunday morning however when he goes into 'Manage' his flight, it wants to change the whole booking (BKK to SYD and SYD to MEL) and of course, charge $1100 (includes $250 booking change fee).
He has been trying to call Qantas and can't get through. So, can anyone enlighten me/us and explain if he can:
1. request the change when he arrives at BKK airport.
2. request the change when he arrives at Sydney International at the T2 Domestic Transfer check in counter; or
3. request the change at Gate 15 in T3.
I appreciate any advice that anyone can provide on this scenario. Thx, SimpleSi
And hence my first post tonight is about trying to change a domestic flight to an earlier departure time as I have never had to do this. My son is currently in BKK (Hyrox event), flying back to MEL via SYD on QF296 (Finnair). He wants to change his flight from SYD to MEL to an earlier flight on Sunday morning however when he goes into 'Manage' his flight, it wants to change the whole booking (BKK to SYD and SYD to MEL) and of course, charge $1100 (includes $250 booking change fee).
He has been trying to call Qantas and can't get through. So, can anyone enlighten me/us and explain if he can:
1. request the change when he arrives at BKK airport.
2. request the change when he arrives at Sydney International at the T2 Domestic Transfer check in counter; or
3. request the change at Gate 15 in T3.
I appreciate any advice that anyone can provide on this scenario. Thx, SimpleSi