Qantas Auckland lounge

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I'm WP flying SYD-AKL-PPT on a QF ticket in Y.

Was it determined whether I'll have lounge access in AKL?
We were in Y but the agent didn’t even look at that. Saw the Air Tahiti Nui flight number, ignored the QF flight number, and what I said, and turned us away.

From what I’ve read the answer should be yes. I’m waiting for qff to get back to me.
 
I'm WP flying SYD-AKL-PPT on a QF ticket in Y.

Was it determined whether I'll have lounge access in AKL?
In theory the answer is yes and rules are very clear and state if a QF flight number then access is granted but it seems the AKL staff aren’t following the rules.

I guess could email Qantas prior to travel or send a message on messenger/X to get confirmation and then show it if access is declined.
 

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