Problems Qantas.com.au & iPad

[Flying Fox]

Hi All

Anyone else having problems logging onto qantas.com.au on their iPad via safari?

I'm unable to log on as the numbers don't seem to register into membership number field and password.

Thanks

 

[Pierre_a]

I did experience that problem a few days ago - a legacy of some change in website functionality perhaps?

I got around it by pressing on the frequent flyer link which brings up a drop down box, there is the ability to add your number successfully on the right side of this.

 

[blackcat20]

Yes I've had the same problem, not being able to enter a pin, nor bring up the manage booking screen.

 

[maia200]

I still have that problem. I can log in ok on my Qantas app, however on various computers I cannot get any functionality to work on the number keys in the verification code (which is annoying enough!)

 

[Pushka]

Yes. Same here. Pin just doesn't type in on iPhone on chrome and safari. Been happening a week or so now? App is fine.

 

[Vic]

Add safari on a macbook - No numbers working to log in.
chrome and firefox fine.

Has anyone let qantas know?

 

[Flying Fox]

Has anyone let qantas know?

Glad it's not just me and user error.

I have not but might put it on the to do list for tomorrow.

Hope that QF IT get it sorted soon as it super annoying!

 

[bosox76]

Same here. In two different Macs using Safari. Fine on the mobile.

 

[bigjobs]

this problem has brought me to this thread. can't enter my member ship number in the relevant field.

is there a fix?

using safari

 

[Vic]

this problem has brought me to this thread. can't enter my member ship number in the relevant field.

is there a fix?

using safari

I typed numbers in to another program, highlight, copy, right click on input box for qantas log in, select paste option. That's 2 steps for the members number and pin. Select remember details, now I only need to copy and paste the pin.
Note that command+v does not work, have to right click and select paste option.

 

[Flying Fox]

Just called QF and reported this problem.

Mr QF (I forget his name) informed me that this is a known problem and that IT have been notified. Mr QF will follow-up on the problem with IT. Hopefully to be fixed soon.

Apparently QF App is not effected by this issue.

 

[Kiwifruit]

If you go to the "manage bookings" link when you hover over the "frequent flyer" heading in the tool bar at the top of the Qantas home page then it will bring up a log in screen which allows you to enter your number and password (even on an i-pad using safari).