captainbucket
Newbie
- Joined
- Jan 27, 2007
- Posts
- 1
I fly quite often to New Zealand on either carrier but always use my Velocity number
(I'm not a big fan of AirNZ Points :shock: )
Recently on a leisure trip with my family to Queenstown we were denied our FF/Status Credits on the outbound flight because AirNZ claimed that flight was "not eligible for points"- despite the return leg being credited and both flights of course code shared and both on the same fare class
After some emails and groundwork by the excellent Velocity staff we were finally credited with the points, but yesterday a friend reported a similar issue with a Trans Tasman flight
The information not forthcoming from Velocity though was whether or not ALL AirNZ flights are eligible for points(obviously dependent on fare class) and if not how do we determine that prior to booking
thanks
(I'm not a big fan of AirNZ Points :shock: )
Recently on a leisure trip with my family to Queenstown we were denied our FF/Status Credits on the outbound flight because AirNZ claimed that flight was "not eligible for points"- despite the return leg being credited and both flights of course code shared and both on the same fare class
After some emails and groundwork by the excellent Velocity staff we were finally credited with the points, but yesterday a friend reported a similar issue with a Trans Tasman flight
The information not forthcoming from Velocity though was whether or not ALL AirNZ flights are eligible for points(obviously dependent on fare class) and if not how do we determine that prior to booking
thanks