PM's accidentally deleted

[Whining&dining]

Hi all, just a quick question for all you knowledgeable members out there, is there any way of restoring PM's that have been deleted or a work-around for resending them to the other participant? I've had a reasonably comprehensive look at the forum software info thread etc but can't see any solution...cheers

 

[support]

Once deleted there is no way to restore I am afraid.

You could try contacting the other party as they would still have a copy.

 

[Whining&dining]

Thanks for your reply, the other party is the one that has deleted them (was a bit sheepish to ask for help formally) what is the best way to transfer them as I still have a copy as you say.... Many thanks!

 

[support]

I'm not sure if they can be forwarded, but I'd imagine just copy/paste into a new Conversation?

 

[Whining&dining]

Thanks for replying, I was going to resort to the cut and paste technique but the trick seems to be to simply reply to the conversation and the other participant receives an alert and then can see the remainder of the missing conversation, all sorted!

 

[support]

the trick seems to be to simply reply to the conversation and the other participant receives an alert and then can see the remainder of the missing conversation

Good to know.

We all slowly learn tricks of the new platform through issues like this.