I have a $930 travel bank balance (from cancelled flights), and a $50 Virgin voucher (can't even remember what I did to get that, but it was a bonus for spending or something I think?).
I'm trying to book seats to NZ and pay with both the travel bank and the voucher, I will then have $5 balance after those two payments which I have to put on my card. Yet it's not allowing me to do this online, it appears I can only use the voucher or the travel bank, not both, and that whichever of the two I choose to use, I must pay the remaining balance on my card. Does that sound right? Do you reckon if I called the GCC they'd be able to do it for me? (I'm gold if that matters)
Grrrrrrr if this is correct and I can only use one of them, because I can't see the $50 voucher getting used before it expires if that's the case.
I'm trying to book seats to NZ and pay with both the travel bank and the voucher, I will then have $5 balance after those two payments which I have to put on my card. Yet it's not allowing me to do this online, it appears I can only use the voucher or the travel bank, not both, and that whichever of the two I choose to use, I must pay the remaining balance on my card. Does that sound right? Do you reckon if I called the GCC they'd be able to do it for me? (I'm gold if that matters)
Grrrrrrr if this is correct and I can only use one of them, because I can't see the $50 voucher getting used before it expires if that's the case.