Pax putting phone on speaker mode throughout flight and ignoring crew requests

[SYD]

That has only increased since the phone companies stupidly decided that mobile devices don't need headphone jacks.

Yes, that could be an issue but corded headphones can still plug into a USB-C port.

Really no excuse. Just rude…

So are kids given a phone or iPad to play games with all the games sounds turn on with that bling, blonging, quacking and generally annoying cacophony…

 

[Quickstatus]

When your mum sends you out the door to school each day and says, "be good", what does she mean?

Again, what is the right thing to do about the passenger - remember the context: passenger with loud speakerphone. Crew not doing anything. Aluminium tube 35,000 feet.

Some might say we need to draw on religion for this

What's religion got to do with this.
"Do unto others" theory applies to personal behaviour. The speakerphone passenger obviously does not subscribe to that theory.
There is also the "turn the other cheek" theory which was a development of standards of behaviour beyond the existing "eye for an eye" theory.

But it's not appropriate and is not right;

Laws alone cannot be the only basis for how people are expected to behave in civil society

You are only saying that the behaviour of said passenger is not right or appropriate. No one is arguing about that - it is very obvious. But again, what is the right thing to do as the affected passenger. Ruminating about the poor behaviour- that there is no excuse, its rude etc. wont get you past the start line. There are times where it is better to Zen. I think this is one of those circumstances.

 

[SeatBackForward]

In short, it seems manners have gone out the window, "it's all about me", and cabin crew don't want to escalate on board.

Don't forget, there's at least one generation of people who've been raised with the ideals of "you can be whomever you want. you can do whatever you want, rules are meant to be broken, don't let others dictate your dreams"...etc..

If you actually believe that claptrap, you usually aren't aware that sort of emotional pitch is just to get you to buy a product or service..

 

[Pushka]

Parents of 3 kids under 2 including twins like us have cultivated at least some elements of Zen:
If you have to react to a particular behaviour you have lost the battle.

....
But seriously,
Cabin Crew in this case is right. There is a time and place to escalate matters. An aluminium tube at 35,000 feet is often not the place.

Sure but they are your kids so not like you have a choice. This is about some random stranger who completely disregards anyone else including those in authority. Hard to be zen about that.

 

[Quickstatus]

Really no excuse. Just rude…

Yes agree but the solution is....? - given that the CC decided not to escalate matters

This is about some random stranger who completely disregards anyone else including those in authority. Hard to be zen about that.

Yes, but the solution is...? - given that the CC decided not to escalate matters.

It is in these circumstances where something like Zen or similar is the solution.
You don't need to fight EVERY battle or right every wrong especially in the moment

There is a much more effective way - The airline can easily and summarily ban passengers who dont comply with CC directives.

 

[anat0l]

Again, what is the right thing to do about the passenger - remember the context: passenger with loud speakerphone. Crew not doing anything. Aluminium tube 35,000 feet.


What's religion got to do with this.
"Do unto others" applies to your own behaviour. The speakerphone passenger obviously does not subscribe to that theory.
There is also the "turn the other cheek" theory which was a development of standards of behaviour beyond the existing "eye for an eye" theory.



You are only saying that the behaviour of said passenger is not right or appropriate. No one is arguing about that - it is very obvious. But again, What is the right thing to do as the affected passenger. Ruminating about the poor behaviour- that there is no excuse, its rude etc. wont get you past the start line. There are times where it is better to Zen. I think this is one of those circumstances.

Ah, I confused what you said when you asked "what is the right thing", I thought you were questioning what do I mean in general saying that, not what is the right thing to do about this passenger.

Are there times when it is better to act and not Zen, excluding when it impacts safety or is illegal?

 

[RooFlyer]

What is "doing the right thing".
There are a lot of things that can be done, but they all have consequences - often negative.
A lot of the solutions offered have been escalatory - almost akin to Road rage - You do something to me, Ill make you pay.
If people can't control themselves including those reacting to the issue, that is their failure and only serves to raise their own BP/HR.

It really comes down to perspective. My perspective is I would put this into the same category as an unconsolable child. There will always be inconsiderate people/screaming kids. Zen....

So many platitudes.

Throwing food/drink which lands on you? Zen.
Pax standing in the aisle farting over you/your +1? Zen.
Constant kneeing in the back of your seat by the kid behind? Zen

Just like an inconsolable child, right?

Bottom line: Antisocial behaviour in planes or society does not get resolved by those being affected ignoring it.

 

[Quickstatus]

Are there times when it is better to act and not Zen, excluding when it impacts safety or is illegal?

Excluding those ?
The important distinction is safety vs comfort. Clearly the speakerphone passenger sitting in their seat is affecting the comfort of the other passenger but not necessarily safety as the CC can still carry out their duties.

What about a passenger running up and down the aisle screaming non threatening nonsense but not directly at any passenger. This behaviour may reasonably be construed to prevent the CC from carrying out their duties.

 

[Pushka]

Yes agree but the solution is....? - given that the CC decided not to escalate matters


Yes, but the solution is...? - given that the CC decided not to escalate matters.

It is in these circumstances where something like Zen or similar is the solution.
You don't need to fight EVERY battle or right every wrong especially in the moment

There is a much more effective way - The airline can easily and summarily ban passengers who dont comply with CC directives.

Yes agree but if I can't get a modicum of sleep on a flight then my big battle will be the next day. I expect people will snore, bump me, kids will cry - all of which is not preventable. But someone deliberately disturbing others when they have been reminded to be quiet, isn't something I can zen about.

 

[Quickstatus]

So many platitudes.

Again, what is the right solution?. Zen is mine.

But someone deliberately disturbing others when they have been reminded to be quiet, isn't something I can zen about.

Yes, its bad behaviour affecting your comfort. But again, what are you going to do in this situation where the CC has decided they will not escalate?.

Throwing food/drink which lands on you? Zen.
Pax standing in the aisle farting over you/your +1? Zen.
Constant kneeing in the back of your seat by the kid behind? Zen

First 2 can be reasonably intepreted as assault and even battery
Where a child is involved. Zen

Antisocial behaviour in planes or society does not get resolved by those being affected ignoring it.

There is a time and place - and taking matters into your own hands is not necessarily advised. I can envisage the CSM issuing a written warning to the passenger which if the pasenger continues to ignore gives weight to the airline banning the passenger on susequent flights.

 

[GrahamBRI]

Not sure how to deal with this

Request that the starlink/inflight wifi/cell service, be turned off, so you can go to sleep.

 

[Quickstatus]

Request that the starlink/inflight wifi/cell service, be turned off, so you can go to sleep.

Possibly a saved media playing on the phone/device?

 

[Pushka]

Again, what is the right solution?. Zen is mine.


Yes, its bad behaviour affecting your comfort. But again, what are you going to do in this situation where the CC has decided they will not escalate?.


First 2 can be reasonably intepreted as assault and even battery
Where a child is involved. Zen

I don't do learned helplessness well.

 

[dajop]

Don't forget, there's at least one generation of people who've been raised with the ideals of "you can be whomever you want. you can do whatever you want, rules are meant to be broken, don't let others dictate your dreams"...etc..

It's not just a generation thing. There's a whole tribe of people so far down rabbit holes, that any attempt to prevent them from doing from whatever they want (regardless of impact on others), is an infringement of their civil liberties and freedoms.

 

[Quickstatus]

I don't do learned helplessness well.

It is actually not helplessness. Just a different mindset.
Helplessness is someone who continually ruminates about that obnoxious person with the speaker phone who does not give a but unble to come up with a solution.

 

[justinbrett]

What is "doing the right thing".

It's against the policy of both QF and AA - both have a specific PA alerting pax to this.

I assume a lot of other airlines too but those are the ones I fly most.

 

[Quickstatus]

It's against the policy of both QF and AA - both have a specific PA alerting pax to this.

Which policy?

 

[justinbrett]

Which policy?

The topic of this thread. Using speaker phone.

 

[Quickstatus]

The topic of this thread. Using speaker phone.

Yes, but in this case its not QF or AA. And no one is saying it is not poor behaviour.
But the problem is the passenger has demonstrated non compliance with crew instructions - the poor behaviour has already occurred and the crew has decided not to escalate. What then?.
Most suggest an escalatory posture but this is opposite of the cabin crews'.
I would suggest that escalating a comfort problem into a safety problem is not necessarily advisable in an aluminium tube at FL350. The issue can be safely handled on the ground.

 

[SeatBackForward]

It's not just a generation thing. There's a whole tribe of people so far down rabbit holes, that any attempt to prevent them from doing from whatever they want (regardless of impact on others), is an infringement of their civil liberties and freedoms.

Ah yes, "you can't tell me what to do", before proceeding to blindly believe something on social media.