Passenger Forcibly Removed From Overbooked UA Flight

[Flying Fox]

Re: Pax forcibly removed from United overbooked flight

But how much does his lawyer get?

Even if his lawyer takes 50% (which I doubt it would be that much), its still a large amount in his bank account.

Better Call Saul

 

[TheRealTMA]

Re: Pax forcibly removed from United overbooked flight

Would the degree of overbooking be reduced now on UA?.
Would passengers hold out for the $10k. I would imagine no one will start putting their hand up now when the initial offer of $200 is offered

Well, one may think some people may think of deliberately booking multiple tickets on flights, maybe with multiple friends, in the hope of overbooking so that some may get the $10K rewards. Maybe a new hidden camera reality TV program "United Survivor!".

 

[get me outta here]

Re: Pax forcibly removed from United overbooked flight

Talk about from one extreme to the other. 10K is ridiculous. They still seem to have questionable judgement.

 

[TheRealTMA]

Re: Pax forcibly removed from United overbooked flight

Talk about from one extreme to the other. 10K is ridiculous. They still seem to have questionable judgement.

One for the mathematical thread maybe. One needs 23 people in a room to raise the probability to 50% and 70 for 99.9% of two people having the same birthday so how many tickets at discount prices or sales would one have to book on the one flight to ensure that at least one had a more than even chance of being off loaded. I guess you'd also have to have an agreement with other passengers that none would cave for less than $10K!

 

[Happy Trails]

Re: Pax forcibly removed from United overbooked flight

How much the embattled airline paid Dr Dao in damages remains confidential as part of the settlement, but American pundits are estimating it's in the ballpark of five to ten million dollars.

I'd imagine those estimates are fairly realistic.

But how much does his lawyer get?

By rights, the folk that shot the videos should be getting a share too.

 

[Quickstatus]

Re: Pax forcibly removed from United overbooked flight

One for the mathematical thread maybe. One needs 23 people in a room to raise the probability to 50% and 70 for 99.9% of two people having the same birthday so how many tickets at discount prices or sales would one have to book on the one flight to ensure that at least one had a more than even chance of being off loaded. I guess you'd also have to have an agreement with other passengers that none would cave for less than $10K!

Well actually 50.7% but the assumption is that birthdays occur completely randomly but that's not true.

365!/(365-n)! X (365^n)

 

[PLANT]

Re: Pax forcibly removed from United overbooked flight

Time to look for some overbooked flights for my new website and YouTube name..... OverbookedAU

 

[drron]

Re: Pax forcibly removed from United overbooked flight

Now United are beheading golf clubs-

 

[codash1099]

Re: Pax forcibly removed from United overbooked flight

It's a disease and it continues to spread:

Delta Airlines apologises after kicking family off flight

 

[Quickstatus]

Re: Pax forcibly removed from United overbooked flight

Yes the settlement of the UA case did not materially advance the interests of passengers
Airlines will continue to treat passengers with impunity and when caught out will just throw a few words of apology and a few coins.
One would think that cabin crew would be a bit more restrained after the UA incident but obviously not. Nothing will change

These apologies are really hollow and not sincere. In this case DL seems to suggest that the it was the passengers "travel issues" that was the root cause rather than the cause being DL's heavy handed approach and threats

 

[MEL_Traveller]

Re: Pax forcibly removed from United overbooked flight

Yes the settlement of the UA case did not materially advance the interests of passengers
Airlines will continue to treat passengers with impunity and when caught out will just throw a few words of apology and a few coins.
One would think that cabin crew would be a bit more restrained after the UA incident but obviously not. Nothing will change

These apologies are really hollow and not sincere. In this case DL seems to suggest that the it was the passengers "travel issues" that was the root cause rather than the cause being DL's heavy handed approach and threats

It's an interesting one.

The passenger was in the wrong... maybe not intentionally, but they were still mistaken in their belief that they were entitled to a seat after a no-show. Although given the quality of the filming it's also possible that they knew they were in the wrong and something was likely to happen.

The behaviour of the Delta employee however is more egregious. She erred on FAA regulations (that a toddler is not allowed to occupy a seat at all, at any time, during a flight) and that the family would go to gaol and the kids to foster care.

 

[JohnK]

Re: Pax forcibly removed from United overbooked flight

Does anyone else detect some sort of power trip here from airline employees or is it just me?

 

[drron]

John they are not all bad.Here is a good guy at Southwest-
[video=youtube_share;B3Gee5BpKtA]https://youtu.be/B3Gee5BpKtA[/video]

 

[drron]

United just cant seem to remain out of the news.An agent cancels a man's ticket because he was filming her-
Another United Airlines Incident: Crazy Check In Agent Cancels Ticket Because Passenger Films The Interaction | LoyaltyLobby

 

[burmans]

United just cant seem to remain out of the news.An agent cancels a man's ticket because he was filming her-
Another United Airlines Incident: Crazy Check In Agent Cancels Ticket Because Passenger Films The Interaction | LoyaltyLobby

Pretty unintelligent behaviour on behalf of both parties but does reflect the fact that United has pretty much drawn a target on themselves here. Any half reasonable complaint against them (and let's face it there are many) will be getting considerable air time.

 

[MEL_Traveller]

Pretty unintelligent behaviour on behalf of both parties but does reflect the fact that United has pretty much drawn a target on themselves here. Any half reasonable complaint against them (and let's face it there are many) will be getting considerable air time.

Do you think the passenger behaved inappropriately? While I wouldn't appreciate having a camera stuck in my face, I guess it's understandable why people do it... even if there was no filming the agent could have decided to cancel the ticket and then there's no evidence at all... and the agent's word would likely prevail.

 

[burmans]

Do you think the passenger behaved inappropriately? While I wouldn't appreciate having a camera stuck in my face, I guess it's understandable why people do it... even if there was no filming the agent could have decided to cancel the ticket and then there's no evidence at all... and the agent's word would likely prevail.

I guess my question would be as to evidence for what purpose here?. If we are talking evidence in the true purpose of the word, i.e. something that could be presented in a court of law, then I don't really agree that the agents word would prevail. I don't believe that if they have to provide a reason for cancellation then the "he was filming me" wouldn't stand up in court.

Of course they could have said something else was the reason but we are now getting into theoretical scenarios.

I do believe in general filming people without their permission is a pretty good way to get them pissed off with you in a hurry and there are indeed better ways to handle this.

 

[MEL_Traveller]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

I guess my question would be as to evidence for what purpose here?. If we are talking evidence in the true purpose of the word, i.e. something that could be presented in a court of law, then I don't really agree that the agents word would prevail. I don't believe that if they have to provide a reason for cancellation then the "he was filming me" wouldn't stand up in court.

Of course they could have said something else was the reason but we are now getting into theoretical scenarios.

I do believe in general filming people without their permission is a pretty good way to get them pissed off with you in a hurry and there are indeed better ways to handle this.

'evidence' in the loosest sense of the word. Without filming the Dr on the UA flight was deemed to have been 'belligerent' by UA's CEO. Filming in this baggage case supposedly started after the agent allegedly got snarky. Filming helps the passenger defend themselves against claims of threatening behaviour (which would be grounds to deny travel).

 

[burmans]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

'evidence' in the loosest sense of the word. Without filming the Dr on the UA flight was deemed to have been 'belligerent' by UA's CEO. Filming in this baggage case supposedly started after the agent allegedly got snarky. Filming helps the passenger defend themselves against claims of threatening behaviour (which would be grounds to deny travel).

Although in the first case it was a third party filming, given we didn't see the start of the sequence in this case I'm not convinced this was not a case of entrapment, I.e. Wind the agent up and then film them. Not trying to defend the indefensible here in regards to the agents behaviour but rather suggesting there are two sides to both stories!

Actually, my main point was that United are damned regardless of the individual circumstances.

 

[MEL_Traveller]

Re: Rumour:[Denied by RR] Qantas to ban JQ SYD-MEL pax from F lounges & send to J lou

Although in the first case it was a third party filming, given we didn't see the start of the sequence in this case I'm not convinced this was not a case of entrapment, I.e. Wind the agent up and then film them. Not trying to defend the indefensible here in regards to the agents behaviour but rather suggesting there are two sides to both stories!

Actually, my main point was that United are damned regardless of the individual circumstances.

Yeah maybe... but my direct experience with gate agents (who just happened to be UA in my case as well) is that they can escalate a situation very quickly, and get defensive very quickly. Our gate agent called the police simply because people were asking questions. All happened in about 30 seconds.

I know past behaviour is no indicator of future behaviour... but some crew and airline agents in the USA are OTT. Filming gives protection to the passenger and swings the pendulum back.