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@Mr H had me keen make my own and thank the community for the endless knowledge you all provide. I'm usually just a lurker and the info helped me lock in a J trip for myself and SO last month for the 2nd half of 2022.
Itinerary:
SYD-HKG-JFK (CX)
JFK-MAD (IB)
MAD-FCO (IB)
CDG-DOH-DXB (QR Qsuites)
DXB-DOH-NRT (QR Qsuites)
HND-SYD (JAL)
I have chosen to fly with Iberia as it significantly reduced the taxes and fees compared to BA.
However I am having some issues trying to select seats for my parter on their flights. By logging into RJ, I was able to select seats for all our flights but was only able to select seats for myself on IB flights.
Trying to sort this out has started to make me doubt my decision to fly with them. It is almost impossible to contact IB. I was only able to get through with a twitter DM with a response a month later, which didnt solve the problem. I get that its a first world problem having issues sorting out our seats but im now more so concerned about how reliable they will be and how Id get in contact with them if we ran into urgent issues.
Can anyone that has had IB on their OW award provide any insight into their experience with them. Also, has anyone run into seat selection issues with them and how were they sorted?