Obviously two out of three ain’t bad for BA priority luggage

[TheRealTMA]

Ah. Good old BA LHR-MAD. Flight full, harassed passengers put hand luggage in hold. Obviously took up too much weight so offloaded priority luggage and left it behind. Well, for BA I guess two out of three ain’t bad.

They keep making a habit of this however. Not good.

 

[kookaburra75]

I haven't flown with BA for a while due to bad service - like losing bags from SYD-LHR for six days and not being able to tell me where they were. It looks like nothing has changed.

 

[TheRealTMA]

I haven't flown with BA for a while due to bad service - like losing bags from SYD-LHR for six days and not being able to tell me where they were. It looks like nothing has changed.

To give them a small credit, they did send me an SMS and email telling me of the delayed luggage and a reference no to take to MAD ground staff. Turned out bag as on next flight so only had an hour or so delay. Got to hotel at 11:25pm after 2 hr drive but we got here.

 

[ajw373]

BA doesn't offer priority luggage on short haul routes! And when they do offer it they only offer it to passengers actually flying in their premium cabins (except Club Europe) and not to OneWorld status holders. Not sure about BA status holders though.

But still bit rough for them to offload a bag that was cabin baggage that was sent below.

 

[Danger]

The oneworld website states "Priority baggage handling is not available on flights operated by British Airways" (Emerald privileges - loyalty programs, best loyalty programs). But it repeatedly is, which is, to my mind, another example of incompetence, either on BA's part or oneworld's.

I recently flew LHR-ZRH and was denied priority tags. But flying IST-LHR, I got them. Then, checking in at the T5 F area for LHR-CDG, a priority tag was applied without question. All flights were in Y. It's ridiculous.

What's more, if "Priority baggage handling is not available on flights operated by British Airways", why does BA have priority tags at all?

 

[ajw373]

BA does have priority handling for their long haul flights but only for customers flying in that class. That’s why they have tags.

As I said in Europe they do not offer it at all, even if flying in Club Europe class. This has been the case for at least 10 years now.

Though yes you will often get a tag on short haul especially from an outstation (remeber pax could be connecting to long haul where it is available) but from Heathrow it is rare on short haul flights. They will mostly do it to ‘save the peace’. Which is not to say your priority bags will get priority handling because they won’t. On an A319 flight with half the pax carrying hand lugagge these days it makes little difference anyway.

But yes BA being at their inconsistent best.

 

[Danger]

My understanding is BA has specific Club World and F priority tags which, again, raises the question as to why there are plane orange priority tags.

 

[ajw373]

Well if my experience arriving on QF81 today (checked in at BKK on CX717 connecting in SIN) is anything to go by priority tags don’t make much difference with OneWorld even when it is an advertised benifit. One bag in first batch two others almost dead last out of the A380. CX priority tags still attached.

As for BA thought when I flew them a month or so back in Club World the organge ones are the Business Class ones rather than being seperate.