Have travelled a lot lately as a Platinum Plus on both SQ and NZ.
Have flown on 4 NZ sectors, not one could I chose a decent seat and the lounge staff don’t even know your status with VA. Nothing on the boarding pass for your entire journey which is annoying even to get priority boarding.
This is somewhat similar with SQ….. even after all these years it says ‘VA VP’ no decent seat selection. I got to the SilverKris lounge the other day in SIN and BP wouldn’t let me in. Had to find my VA membership card on the app to try ‘prove’ my eligibility… same as on AirNZ….
As it’s been for the last 10+ years Virgin have never been able to ‘get it’ and ensure recognition and integration with other airlines …It is mediocre and just amateur hour. At least there is a global standard with Oneworld or Star Alliance. Makes me very hesitant to book anything with VA outside of Australia, they are only ok on their own metal.
Have flown on 4 NZ sectors, not one could I chose a decent seat and the lounge staff don’t even know your status with VA. Nothing on the boarding pass for your entire journey which is annoying even to get priority boarding.
This is somewhat similar with SQ….. even after all these years it says ‘VA VP’ no decent seat selection. I got to the SilverKris lounge the other day in SIN and BP wouldn’t let me in. Had to find my VA membership card on the app to try ‘prove’ my eligibility… same as on AirNZ….
As it’s been for the last 10+ years Virgin have never been able to ‘get it’ and ensure recognition and integration with other airlines …It is mediocre and just amateur hour. At least there is a global standard with Oneworld or Star Alliance. Makes me very hesitant to book anything with VA outside of Australia, they are only ok on their own metal.
