No flexibility for lounge access for non flying plats?

Discussion in 'Virgin Australia Velocity' started by djchuckles, Jun 10, 2013.

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  1. djchuckles

    djchuckles Active Member

    Jun 22, 2011
    500
    57
    Sunshine Coast
    That should say non flying plats

    Today I had the misfortune of flying with JetStar and was greeted at the airport with a 3 hour delay :( Normally always fly Virgin Australia (1-2 times a month) and both my partner and I are Platinum (me with about 1500 SC's in last 6 months).

    Whilst I know anytime access is no more sadly, I thought I'd ask politely if they were able to make an exception for two regular flying Plats. The lady on the door said there was no flexibility at all. I asked if this was because the lounge was full and she said no it wasn't. Is that the standard experience? Am sure I've hard stories of others being more successful?

    tried Qantas Club with my Cathay Gold (oneworld sapphire), and got told no - I could only come in if I had oneworld sapphire! Explained I did but she didn't really seem to understand!

    First time in airport for 3 hours without lounge access :(

    J* - never again!!
     

  2. bullerdude

    bullerdude Established Member

    Dec 26, 2011
    1,092
    215
    They are pretty strict on this at some lounges as more flexible at others (I will not name them).

    Personally, I think they should be a little flexible for the Platinum members, but at the end of the day, them the rules.
     
  3. mannej

    mannej Senior Member

    Mar 16, 2009
    9,510
    2,548
    Perth
    It's not JQ's fault you didn't have lounge access?
    You need to earn your OW status with QF if you want to use the lounge flying JQ.
     
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  4. djchuckles

    djchuckles Active Member

    Jun 22, 2011
    500
    57
    Sunshine Coast
    Did I say it was? I just don't like flying them. Uncomfortable seats and poor service comparatively.

    Ok to have an opinion or should I check with you first next time?
     
  5. markis10

    markis10 Veteran Member

    Nov 25, 2004
    30,091
    5,548
    BNE & SYD
    LOL Anytime access is long gone, I just found out they have shops at airports while I was waiting for my JQ flight - bonus!
     
    • Like Like x 1
  6. ashleyn

    ashleyn Established Member

    Jun 16, 2006
    1,191
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    Perth
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    Shops ? Really ? When did that start ?
     
  7. Mwenenzi

    Mwenenzi Established Member

    May 17, 2006
    1,801
    254
    MEL
    Both lounge ladies did understand you were trying to get access when you were not entitled to access.

    JQ flights are not OW flights: you need QF status or QF club. Exceptions "because I am xxxx" should never be made IMHO
     
  8. GPH

    GPH Established Member

    Dec 30, 2011
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    I'm confused. Are you saying that as a plat flying j* you can't access the QP?
    Or some other lounge?
     
  9. djchuckles

    djchuckles Active Member

    Jun 22, 2011
    500
    57
    Sunshine Coast
    Try reading. I know sapphire wont get you into qantas lounge but tried anyway as read some people had joy. My point was she (incorrectly) told me I had to have OW sapphire to get in - which as you say isn't true. She was wrong
     
  10. jso

    jso Member

    Apr 5, 2007
    252
    18
    Sigh. If you were really that desperate you could have just bought a fully flexible ticket on Virgin for 4 hour from then and the refunded it when you got on the plane. You could have used the credit on your next flight...
     
    • Like Like x 7
  11. samas

    samas Member

    Sep 25, 2012
    319
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    I am yet to try it, but apparently you will be allowed access if you aren't flying but are bringing in people with VA boarding passes.
     
  12. mannej

    mannej Senior Member

    Mar 16, 2009
    9,510
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    Perth
    WP yes, other OWE's no
     
  13. JohnK

    JohnK Veteran Member

    Mar 22, 2005
    40,860
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    When was the last time anyone at a Qantas lounge checked the flight # or the date on a boarding pass?

    Just saying, that is all....
     
    • Like Like x 2
  14. Ausbt

    Ausbt Established Member

    Apr 21, 2012
    1,141
    462
    So the trick is to go find some random punters flying VA and 'invite' them to the lounge. I've heard others on this site (disappointingly and uncharitably) voice their disgust at non-status hopefuls who hang at the lounge trying for access, but this concept is essentially the reverse. I had the very great pleasure in guesting a lady and her daughter recently who I overhead attempting access at MEL a while back - let 'em in, let 'em all in the revolution starts now.
     
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  15. samas

    samas Member

    Sep 25, 2012
    319
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    I wouldn't guest in randoms, just wanted to use it for when my parents next visit me in Perth for their trip home.
     
  16. Ausbt

    Ausbt Established Member

    Apr 21, 2012
    1,141
    462
    Indeed. At Q, you simply flash your card and in you go. I put this down to the dual-desk arrangement - reception and checkin. If Q combined the desks, 'anytime' access would no long be an unpublished benefit :)
     
  17. smit0847

    smit0847 Established Member

    Aug 24, 2011
    4,041
    1,404
    Melbourne
    I always look out for ppl hanging around near the Lounge entrance looking hopeful but never have never seen one. Provided they look appropriate I wouldn't mind guesting someone in, and if I saw someone struggling (with directions, luggage, kids etc) I would probably make my way over and offer to guest them in and get them a cup of tea etc.

    In terms of trying to find someone if you weren't flying VA the problem is that unless someone has a long connection, most people aren't at the airport long enough to go into the Lounge so wouldn't be interested in you trying to convince them to go in!
     
  18. Pushka

    Pushka Enthusiast

    Jan 26, 2011
    14,545
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    QP always checks my Boarding pass or asks to scan my FF card before they let me in. Maybe its just Adelaide....
     
  19. jazza1971

    jazza1971 Member

    May 30, 2011
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    82
    Done it a few times while seeing off family, and hope to do it again this weekend :)
     
  20. Aussie_flyer

    Aussie_flyer Established Member

    Apr 26, 2009
    4,499
    1,691
    Melbourne
    It seems to me she just had a slip of words and meant to say you need Qantas status. Basically you've cracked it because you were denied access to TWO lounges you were NOT entitled to access. I can't believe you have booked jetstar then come on here complaining about the lack of a lounge when you know full well you are not entitled to use any. Delays occur with ALL airlines at different times so to start saying 'Jetstar - never again' is a silly reaction. Next time book on your preferred airline with associated lounge access.
     
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