No app, no flight: airline axes paper boarding passes

[Larko1]

From Exec.traveller:

https://www.executivetraveller.com/news/no-app-no-flight-airline-axes-paper-boarding-passes

 

[moa999]

Of course it's RyanAir.

That said this is very un-RyanAir

As long as you've checked in before you got to the airport, we’ll reissue a paper boarding pass at the airport free of charge.

And reality is a barcode is a barcode. Shouldnt matter if it's in an app or on paper.
(Don't believe the airline standards allow for rotating or secure/time based bar codes)

 

[Himeno]

Another tax on people who don't have a working phone that happens to support a silly app.

 

[PERLHR]

Another tax on people who don't have a working phone that happens to support a silly app.

Or being progressive. Bet they will not be the only carrier over the coming months...

 

[Himeno]

Or being progressive. Bet they will not be the only carrier over the coming months...

Making things harder and reducing options isn't being "progressive". Nor is punishing people who don't have access to whatever they randomly decide they need to have.

 

[PERLHR]

Making things harder and reducing options isn't being "progressive". Nor is punishing people who don't have access to whatever they randomly decide they need to have.

Yep tell that to the banks, airlines who insist on self tagging, cashless society, list goes on.....RYR are by far not the only ones. If pax don't like it it's easy as with everything RYR, just simply don't fly them.

 

[Forg]

Making things harder and reducing options isn't being "progressive". Nor is punishing people who don't have access to whatever they randomly decide they need to have.

I reckon they've done their sums, and decided that people who don't have access to a smartphone aren't in their target-market.

 

[Himeno]

I reckon they've done their sums, and decided that people who don't have access to a smartphone aren't in their target-market.

It isn't simply "access to a smartphone". It is access to a smartphone, with a working data connection where ever you happen to be, that is in full working order (such as having power available as a start), which is compatible with their app.

Random company decides to make their required app only available on the Irish apple store? Too bad for anyone without an iphone or accounts that can't access that store.

 

[Forg]

It isn't simply "access to a smartphone". It is access to a smartphone, with a working data connection where ever you happen to be, that is in full working order (such as having power available as a start), which is compatible with their app.

Yep, I reckon they've decided people who can't work that out aren't their target market.

I generally hadn't even noticed it myself, but I see it with Mum all the time, there's just heaps of stuff she can't even do because she's decided she doesn't want to learn to use a touchscreen anything.
It's starting to get even worse though, Ryan Air I can give or take 'cos the few times I've been looking for something in their chunk of the market there's been a cheaper or more-convenient option. But the best products our bank (ANZ) offer are ONLY available through their ANZ Plus channel, which is ONLY available as a 'phone app (and trying to use a tablet to get around the fact that a mobile 'phone screen is NOT big enough to do banking on doesn't work 'cos it leaves big black borders around the outside and uses a 'phone-sized portion in the middle of the tablet - huh?!?!).