New Amex statement credits

I bought gift cards at both Westfield Sydney locations (Nespresso side and MYER side). Was able to split payment for a $100 gift card onto 2 cards. However I only got email confirmation for the first location I went to (Nespresso side), so I fear I might've wasted some money on fees at the other location.
 
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I bought gift cards at both Westfield Sydney locations (Nespresso side and MYER side). Was able to split payment for a $100 gift card onto 2 cards. However I only got email confirmation for the first location I went to (Nespresso side), so I fear I might've wasted some money on fees at the other location.

I'm just about to do the same. I noticed the nespresso side just came up as "Westfield Sydney". I'm not sure if it's worth doing the myer side as well.
 
I'll let you know if I eventually receive the credits for the Myer side. FWIW, the Myer side shows as "Westfield Sydney Central Plaza", so here's hoping.
 
I'll let you know if I eventually receive the credits for the Myer side. FWIW, the Myer side shows as "Westfield Sydney Central Plaza", so here's hoping.

Should`nt it be once per retailer (company) i.e irrespective of location even if they are in different cities? anyway let us know .
 
Should`nt it be once per retailer (company) i.e irrespective of location even if they are in different cities? anyway let us know .

It's not quite clear to me, because:


  • The 2 Westfield locations appear as different retailers on the statement ("Westfield Sydney" vs "Westfield Sydney Central Plaza").
  • The offer terms state that you can redeem the offer once per retailer location.
 
It's not quite clear to me, because:


  • The 2 Westfield locations appear as different retailers on the statement ("Westfield Sydney" vs "Westfield Sydney Central Plaza").
  • The offer terms state that you can redeem the offer once per retailer location.

searching the website shows 2 westfield gilft card locatons : Pitt & George St
 
Had a big day in Sydney this afternoon.

- 14 Coles/Myer Group Gift Cards - $50 on each. I did 2 per register and worked my way up the levels. Staff didn't seem to know there was something going on, and couldn't have cared less. They were all actually very friendly and helpful, which contrasts to my usual suburban Myer!

- 7 $100 Westfield XS Gift Cards at Pitt St - Each card was split over 2 transactions ($50 on one card, $54.95 on the other). Max split is 2 per gift card. The staff on Pitt Street were very switched on and had no dramas doing all 7 cards (14 transactions) in one go. There were plenty of people lined up, and they actually had someone patrolling the line with gift cards in hand. This person would write the value on the card, hand them to you, and then you presented them to the person at the desk who was ready to split the card over 2 cards.

- 7 $100 Westfield XS Gift Cards at George St - Less switched on here, and they needed hand holding and a bit of pushing.

Pitt St and George St do come up as different merchants, however I didn't receive a second email so time will tell.
 
Had a big day in Sydney this afternoon.

- 14 Coles/Myer Group Gift Cards - $50 on each. I did 2 per register and worked my way up the levels. Staff didn't seem to know there was something going on, and couldn't have cared less. They were all actually very friendly and helpful, which contrasts to my usual suburban Myer!

- 7 $100 Westfield XS Gift Cards at Pitt St - Each card was split over 2 transactions ($50 on one card, $54.95 on the other). Max split is 2 per gift card. The staff on Pitt Street were very switched on and had no dramas doing all 7 cards (14 transactions) in one go. There were plenty of people lined up, and they actually had someone patrolling the line with gift cards in hand. This person would write the value on the card, hand them to you, and then you presented them to the person at the desk who was ready to split the card over 2 cards.

- 7 $100 Westfield XS Gift Cards at George St - Less switched on here, and they needed hand holding and a bit of pushing.

Pitt St and George St do come up as different merchants, however I didn't receive a second email so time will tell.

Thanks for the detailed post .
Do let us know if you get credits for both Pitt and George st as I plan to go tommorow .

Do you reckon I could use more than 2 Amex cards / westfield card ?

Also does anyone know if Myer Sydney and Melbourne will be considered as 2 separate retailers ?
 
Did anyone go to George St/Myer side Westfield first and get the email?

Maybe it's just that merchant that isn't triggering it.
 
Thanks for the detailed post .
Do let us know if you get credits for both Pitt and George st as I plan to go tommorow .

Do you reckon I could use more than 2 Amex cards / westfield card ?

Also does anyone know if Myer Sydney and Melbourne will be considered as 2 separate retailers ?

UPDATE : Spoke to customer service , said they should be considered separate locations especially as there is no special mention they are excluded like the Melbourne central
Trenery and other .
Also made note that the credit should be manually posted in case it doesn't automatically .
 
Thanks for the detailed post .
Do let us know if you get credits for both Pitt and George st as I plan to go tommorow .

Do you reckon I could use more than 2 Amex cards / westfield card ?

Also does anyone know if Myer Sydney and Melbourne will be considered as 2 separate retailers ?

Westfield were adamant that they could only split each card once (so basically max $100 per gift card). I had gone in expecting to get multiple $50 cards so still a good result
 
Westfield were adamant that they could only split each card once (so basically max $100 per gift card). I had gone in expecting to get multiple $50 cards so still a good result

Thanks for your response.so did you get credits for purchase at both Westfield's ? ..
 
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