NBN Discussion

[Hvr]

So appointment was between 0800-1200. At 1620 I got a call, on my way. Too late I'm heading to work.

Ok I'll advise that you need a new appointment.

 

[JessicaTam]

So appointment was between 0800-1200. At 1620 I got a call, on my way. Too late I'm heading to work.

Ok I'll advise that you need a new appointment.

Response: "No, you will advise that you failed to attend at the appointed time and have to inconvenience the customer to rebook"

 

[Hvr]

I now no longer have a home phone number. I cancelled my home phone and ADSL providers today using my unlimited plan mobile phone.

Have finally got 20th century technology. Still the 50/20 Mbps internet is better than the 5Mbps I got via ADSL.

 

[Flying mermaid]

The first appointment?? Ha Ha - can take weeks or months.

We never had any appointments or visits! We were sent an NBN ready modem to install in the mail and told when we were going to be connected they would let us know. Then after a few weeks we got an SMS asking if we were happy with the visit. Um. - what visit? Then we checked our speeds and found we were already on the NBN and happily working.

 

[love_the_life]

We never had any appointments or visits! We were sent an NBN ready modem to install in the mail and told when we were going to be connected they would let us know. Then after a few weeks we got an SMS asking if we were happy with the visit. Um. - what visit? Then we checked our speeds and found we were already on the NBN and happily working.

Daughter's place was a bit like that. The suburb had NBN for ages before she changed over. She got the modem in the mail and notification that the switchover would happen by 2pm on a certain day. It did. Just a matter of plugging in the new modem and changing the passwords and she was up and running,
In my mother's case, they had to instal the NBN before she could do anything, then come in and connect it. That was the problem. They never showed up when they said they would.

 

[Cossie]

Daughter's place was a bit like that. The suburb had NBN for ages before she changed over. She got the modem in the mail and notification that the switchover would happen by 2pm on a certain day. It did. Just a matter of plugging in the new modem and changing the passwords and she was up and running,
In my mother's case, they had to instal the NBN before she could do anything, then come in and connect it. That was the problem. They never showed up when they said they would.

Yes, that's what's meant to be happening with us, modem arrived last Wednesday, switchover on Monday, hopefully it goes smoothly.

 

[Flying mermaid]

Daughter's place was a bit like that. The suburb had NBN for ages before she changed over. She got the modem in the mail and notification that the switchover would happen by 2pm on a certain day. It did. Just a matter of plugging in the new modem and changing the passwords and she was up and running,
In my mother's case, they had to instal the NBN before she could do anything, then come in and connect it. That was the problem. They never showed up when they said they would.

our suburb had only just had NBN connected - why we had it so easy I have no idea. Most of our neighbours had to have visits!

 

[Flashback]

Daughter's place was a bit like that. The suburb had NBN for ages before she changed over. She got the modem in the mail and notification that the switchover would happen by 2pm on a certain day. It did. Just a matter of plugging in the new modem and changing the passwords and she was up and running,
In my mother's case, they had to instal the NBN before she could do anything, then come in and connect it. That was the problem. They never showed up when they said they would.

Sounds like the difference between real NBN and fake NBN then.... with real (FTTH) needing the final bit of the install inside done.

 

[RooFlyer]

Sounds like the difference between real NBN and fake NBN then.... with real (FTTH) needing the final bit of the install inside done.

Not entirely. Can depend on the Telco and whether it's a home or ( home) business install. Mine was FTTN and on my home business account and I had 3 appointments, two from Telstra to my place and one from NBN to do the cut-over in the street.

Both Telstra ones arguably not needed ( could have done myself) but just 'standard' for business install whether at house or office block.

 

[Flashback]

Not entirely. Can depend on the Telco and whether it's a home or ( home) business install. Mine was FTTN and on my home business account and I had 3 appointments, two from Telstra to my place and one from NBN to do the cut-over in the street.

Both Telstra ones arguably not needed ( could have done myself) but just 'standard' for business install whether at house or office block.

Indeed, what I meant is where MTM is being used it's just a matter of swap the CPE but where it's real NBN then a point inside needs to be installed at some point

 

[RooFlyer]

Indeed, what I meant is where MTM is being used it's just a matter of swap the CPE but where it's real NBN then a point inside needs to be installed at some point

Yeah, the first Telstra appointment for me consisted of taking the modem out of the box and plugging it in. Of course as known, it wasn't working, as NBN hadn't been cut in.

 

[rogerkambah]

Yes, that's what's meant to be happening with us, modem arrived last Wednesday, switchover on Monday, hopefully it goes smoothly.

God Luck for tomorrow. Which ISP did you choose and what cost if you don't mind me asking.
I have yet to bite the bullet. Our cutoff date for ADSL was within 6 weeks from March 8, but still going ok although it stopped for a few days and then revived.

 

[JessicaTam]

We have some catching up to do in AU. I was out with friends last night at a cheap and cheerful cafe in BCN. I tapped in to their free wifi. Speedtest showed 207 Mbps download and 241 up.

 

[Quickstatus]

We have some catching up to do in AU. I was out with friends last night at a cheap and cheerful cafe in BCN. I tapped in to their free wifi. Speedtest showed 207 Mbps download and 241 up.

I’ll bet you didn’t download anything at that speed

 

[Hvr]

Got a survey today about my NBN experience. A big fat zero, when asked why I rated them with that score I reminded them that I lost a day's pay and the technician failed to appear without notification.

Hopefully it continues working and I never need to see or hear from them again.

 

[Quickstatus]

Got a survey today about my NBN experience. A big fat zero, when asked why I rated them with that score I reminded them that I lost a day's pay and the technician failed to appear without notification.

Hopefully it continues working and I never need to see or hear from them again.

Which NBN type did you get? And real vs advertised speed?

 

[Hvr]

Which NBN type did you get? And real vs advertised speed?

HFC 50/20 with AussieBB, so far high 40s download and 17-18 upload.

 

[love_the_life]

We're on VDSL (for Canberrites it’s from the old Transact which is now IInet) and apparently don't have to transition to NBN when it comes though it will be to the building and we are wired already. Current speeds are around 40 - 50 mrs download which is fine for what we need.

 

[JessicaTam]

I’ll bet you didn’t download anything at that speed

Well I may have updated all my apps. And downloaded a heap of Netflix programs for my travel without inflight entertainment.

 

[33kft]

We're on VDSL (for Canberrites it grew our of the old Transact which is now IInet)

Which is now TPG from a long list of great ISPs of past that were gobbled up by David Teoh's commoditised Internet factory: Simon Hackett's Internode, Michael Malone's iiNet, Bevan Slattery's Pipenetworks and their sub-acquisitons such as Westnet and TransACT.

Vodafone Australia almost got added to that list, too. If not for the ACCC.