I applied for the QFF Signature card in June and received my first statement in early July. The points (2200) have still not posted and I have called NAB every week since then and am being told it has been escalated. I have been told that this has happened to quite a few people.
I received the second statement yesterday and it shows the 100,000 bonus points as well as 2300 points, although the spend on that statement was $4100 so have received 1800 points less than I should have. (I didn't apply through Point Hacks so only got the 100,000 points.) This morning the 102,300 points from the second statement posted to my QFF account but I am still waiting on the 2200 points from the first statement and the missing 1800 points from the second statement. I phoned again today and was told that it has been escalated and that I have to wait until they come through as they cannot do a manual adjustment. I was also told that others have also had incorrect number of points credited.