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Hi
I qualified Plat this morning flight arrived BNE 12.30 am delayed from ADL. Before the flight I was on 990 credits. By 8 am my profile said Plat but the points still showed 990. Todays flight I was allowed row 3 and was able to book row 3 for upcoming flights to Darwin. Email arrived today welcoming me to Plat. I was surprised at the speed of the upgrade. My bag was damaged today as well initially I was told there was nothing they could do for me as wheels arent covered, however one of the other staff behind the counter noticed my status and said wheels were covered for Plat. All in all a good experience apart from the bag damage. I hope your spouse gets upgraded soon.
Actually flight is at around 2 pm via Sydney, Brisbane by 10:30 pm