Mixed cabin booking on SQ

[mamunr]

Hello all,

I'm trying to fly to the Maldives and want to make a mixed cabin booking.

If I book business all the way from Melbourne it is 92.5k miles. It calculates this value based on the zones Australia and the Maldives are in. Otherwise it would be 111.5k (68.5+43) is each leg was booked separately.

To save on some points I decided I want the longer leg to Singapore on business and the shorter leg to the Maldives in economy. I was quoted 88.5k miles for this, which is ridiculous as it is only 4k miles lower than going business all the way!

Essentially they've taken each leg separately and quoted me 68.5k for the business leg and 20k for the economy leg and just added the two (which I could have done on my own on the website!). I tried explaining this to the agent but they didn't seem to understand the zones and weren't very helpful.

This makes no sense. I should be paying somewhere halfway in between the 43k for economy all the way and 92.5k business all the way based on the zones.

Anyone with experience in this? Should I HUACA/ask for a manager, or is this just the way things are and there's no real benefit in doing a mixed booking to save points on Krisflyer?

Cheers,

Ray

 

[Cruiser Elite]

Mixed cabin bookings for multi sector bookings should book at highest cabin rate for all sectors - so if 1 sector J + 1 sector S or Y then booking should be at J rates all sectors.

If you do book multi sector mixed cabin booking then benefits for highest cabin sector should apply for all sectors.

 

[MathNerd]

Yup - what @Cruiser Elite said above.

Mixed cabin bookings exist for those cases where an itinerary consists of segments that cap out at different cabins - for example MEL-SIN-MXP could be booked as MEL-SIN (on F/R) and SIN-MXP (on J), as SIN-MXP runs on an A350 which doesn't have F/R and MEL-SIN has B777 and A380 metal available (with F or R respectively), however if booking this way, the entire itinerary (East Coast Australia - Mainland Europe) would be priced at F rates, even though the (much) longer segment is only in J.

No point (pardon the pun) in trying a mixed cabin on Y/J as you're paying for the whole hog at J rates anyway. Might as well go J all the way!

 

[FromTheRail]

Redemption to SIN, pay for the next flight ?