Missing points claim not successful

drcam

Member
Joined
Apr 14, 2008
Posts
320
Qantas
Bronze
Virgin
Silver
Star Alliance
Gold
Flew Hainan Airlines from PEK to TLV in April, and then Qatar Airways CAI to DOH, both economy revenue fares.

Attempted to claim for VA points as I have not credited them against any other airline's miles scheme, but have not been successful.

Have you had similar experiences?
 
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Velocity Points cannot be earned on Hainan Airlines operated flights, outside of those operated between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan):
 

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