miles not credited to avianca

[Ecco]

I went on an air nz flight last month. I put down my Life Miles account number. The earn has not been credited to my lifemiles account. Now 2 weeks ago. Does anyone know how you follow up on this to get the miles credited?

 

[MELso]

LifeMiles

www.lifemiles.com

Mind you, like much of the Lifemiles site, it's broken I think...