Middle Seat Rage (?) on United 787 New Year's Day

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coriander

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SFO-Bound United Flight From Sydney Grounded Over Middle-Seat Rage, Racism Of One Passenger: SFist

An angry man allegedly launched into a racist and homophobic rant after being seated between two other passengers of Indian or Pakistani descent on a San Francisco-bound flight out of Sydney on New Year's Day, leading to a confrontation with a flight attendant and the plane being diverted to Aukland and grounded there overnight. The man's anger, while not especially loud, was captured on cellphone video, though the racist commentary was not. He also apparently referred to the flight crew as "fa_gots and fatasses" and called some passengers "fa_gots" who were taking video of his removal from the plane, according to the New Zealand Herald.


The trouble began about 40 minutes into United Airlines flight 870, according to an account given to the paper, when the man became incensed that the two passengers on either side of him began talking over him. According to one passenger seated a few rows away, "The rant progressed from cursing Indians to Asians to Muslims to non-whites in general and calling flight crew fa_gots and fatasses. He was subdued after the pilot announced the diversion to Auckland."


In the video above you can hear the man, who might have a New York accent, saying, "If you guys treat people right on these things, you see two last names the same don't put someone else in the middle of them." He insists he's not yelling, and threatens, "You want to hear me ****ing yell?" Responding to the flight attendant after she threatens to have the pilot turn the plane around, he says, "Do you know how cool it would be to have the airplane turned around because of me? You are going to do that? You do that. I'm being so impolite aren't I? Fatass."


Shortly thereafter, the plane landed in Aukland, and a video by Neil Kay shows the man being quietly escorted off the plane by police.

Kay also posted the photos below showing the "wonderful new friends" he says he made after all the passengers and crew were forced to spend the night in Aukland before taking off again for SFO. Due to the length of the flight and the delay, the NZ Herald reports that the crew had to deplane to rest before returning to work.
 
Getting a middle seat could've easily been avoided if he bothered to get off his lazy cough and select his seat for free on the UA website.

The checkin agent doesn't look at the names of pax on either side of someone who's allocated a middle seat and assume they're going to be racist.

In fact the CSA probably didn't even manually select the seat as the checkin system would have allocated it at the time of checkin.

The two pax travelling on either side of him probably assumed they were going to get a spare seat between them but shouldn't have talked over the top of him and instead offered him the aisle or window so they could talk.

Doesn't excuse the racist rant by the pax to his seatmates nor his insults to the crew.
 
I would say most passengers do not go online to do seat selection.
Some economy flights do not come with precheckin seat selection option as well. And most TA would not even discuss seating options with the client - probably because no one really cares.

US airlines have a practice of zero tolerance for this kind of behaviour unlike a recent KE flight.

The other issue which airlines will never acknowledge is the economy seats. In the drive to improve yields airlines are forcing passengers into the personal spaces of others and passengers do not have a choice of seat mates. United 787 seat width is 17.3 inches supposedly 0.2 inches narrower than the Qantas a380.

Will lower cabin altitude, higher humidity, turbulence mitigation systems alleviate cabin rage when the seats are narrower?
 
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This makes me happy, "He was refused entry to New Zealand as he did not meet entry and border requirements. He is now in police custody while arrangements are made for him to board a flight back to the United States."

Someone has to sit in the middle seat, dont like the middle seat then choose or pay for another option.

I have zero sympathy for him.
 
Sounds like United will have to pay for his flight?

Will probably get put on UA916. B777 with 9 seats across in AY. A bit more spacious 9 across than same on 787
 
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Where's Aukland? :mrgreen:

Probably in Svalbard.Saw lots of little auks there.
august%20trip%20039-1.JPG
.

Though most of those are guillemots as nearly all Auks had headed south.
 
The easiest solution would be to do away with middle seat?

By the way I'd be very angry if I was seated between 2 passengers who thought it was ok to talk through and around me. If they want to talk to one another then get 2 seats next to each other not try to be smart and score a vacant seat.
 
The easiest solution would be to do away with middle seat?

By the way I'd be very angry if I was seated between 2 passengers who thought it was ok to talk through and around me. If they want to talk to one another then get 2 seats next to each other not try to be smart and score a vacant seat.

I agree that it's rude to talk across people. This is why it's a pity that broadsheet newspapers are slowly becoming extinct. :p And of course there's nothing to stop you joining in even if you don't understand the language.

Of course these strategies are reserved for when they fail to offer to change their seat so they can be seated alongside each other.
 
If the issue was just words, and not actual or threatened violence, I'm surprised he didn't continue to Honolulu. Wouldn't have run out of hours, and the police there are always ready to offer excessive force as needed.
 
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Unless of course they're strangers too!

The easiest solution would be to do away with middle seat?

By the way I'd be very angry if I was seated between 2 passengers who thought it was ok to talk through and around me. If they want to talk to one another then get 2 seats next to each other not try to be smart and score a vacant seat.
 
Unless of course they're strangers too!
If they were strangers they should know it's extremely rude to strike up conversation through and around another stranger. Common human courtesy.

But then nothing much surprises me anymore.
 
Deported. Pretty much last row. No seat choice. No alcohol.

A double whammy because this time he will be down the back of the a/c and still in a middle seat - with the added bonus of an escort seated either side of him. I don't think he'll need to worry too much about his seatmmates talking over the top of him
as I'm sure conversation will be kept to a minnimum. :p
 
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