Middle East Airspace Diversions/Cancellations

[MEL_Traveller]

Thank you - have looked at that and other online reviews but wondering about the long haul/flatbed experience. Will be long trip up and over, need to !

Hainan has several different business class seats across their fleet. They’re all full flat, but some older aircraft may have pairs of seats rather than singles.

In all cases you’re sleeping ‘straight’ without having to contort into tiny footwells or sleep on the diagonal just to get a flat surface.

 

[Seat0B]

Wondering the same about the VA/QR flights from the past few days I haven’t seen anything about what has actually happened to those passengers on the cancelled flights leaving Australia.

Keeping an eye out for any actual VA/QR passengers from the last few days and how they were helped as someone I know is due to fly with them end of the month from Australia to the EU.

Agree - lots of opinions but would like to hear.

See my post above. They are only offering them a choice of same route different dates (relatively useless in this environment) or refund (also relatively useless if you need to get to your destination).

 

[jbman]

Our daughter has seats on VA (QR) from CBR -CPT via DOH. VA are only offering them a different date (same route) or a refund. They are taking the refund and we have rebooked on QF. This cost ~&5,000 more than the VA(QR) flights they had booked (2 adults and 1 child). But they needed to travel as our son, her brother who lives in the UAE is getting married in South Africa.

So no, VA is not offering re-routing or booking on another airline at the moment.

See screenshots of their policy in my post #1252 upthread.

So these were award flights or revenue bookings?

I have read the same for flights out of the EU on points being offered refund or date change.

I am wondering if revenue tickets are being treated any differently out of Australia

 

[Seat0B]

So these were award flights not revenue bookings?

I have read the same for flights out of the EU on points being offered refund or date change.

I am wondering if revenue tickets are being treated any differently.

Nope they were paid flights. The were paying ~$6,000 in Y for the family on VA. On QF we just paid $10,700 for the three of them in Y.

 

[jbman]

Nope they were paid flights. The were paying ~$6,000 in Y for the family on VA. On QF we just paid $10,700 for the three of them in Y.

Appreciate the first hand experience. I will suggest to the person I know to chase up a refund and decide on a new booking with someone else.

 

[MEL_Traveller]

So these were award flights or revenue bookings?

I have read the same for flights out of the EU on points being offered refund or date change.

I am wondering if revenue tickets are being treated any differently out of Australia

Tickets out of europe on points are getting re-routed, the same as revenue. But you have to mention EU261 rather than QR’s policy.

 

[Maz11]

Am Confused .. totally unfortunate timing I booked my flight from Amsterdam to Brisbane on Qatar via Doha …. Went totally against all my previous rules never to fly or stop at Doha or Abu .. then the next day all hell broke loose there.
My return flight is not till June . I have a flight booked in May singapore airlines Bris to Amsterdam via singapore there so no problem initial route.
I checked my Qatar flight conditions and my flight says non refundable but when I went into the cancel option there is a $ amount showing as the refund ..if that is the total combined refund its approx half what i paid . But i have to check the box that says my refund will be paid according to my ticket . .so that would be zero ?? Not cancelling if I have no hope of getting any money back its a bit misleading to show a $ amount but then it may be nothing ??
Am confused but would like to rebook before they all disappear a connecting in Singapore flight .
Any clarity on the refund amount would it be zero if the ticket says non refundable ?