Mexicana files for Chapter 15 Bankruptcy in USA

[NYCguy]

It’s good to see someone in the country cares about the airline, no matter what their hidden motives are

We're having a long-weekend in the USA, and the latest news is that Mexicana is shutting-down operations until a restructuring is finalised, according to the Chicago Tribune.

Seems the new owners have discovered the financial position of the company is worse than they thought. So much for due diligence. Cue Jarabe Tapatio...

 

[Jeffrey O'Neill]

I'm REALY unhappy Jan. They have not sent any notification to me that my flight has been canceled.

Pathetic service

 

[drron]

http://www.mexicana.com/cs/Satellite?pagename=MexicanaG5_US_EN/Page/RedirectSiteAlterno_US_EN

[FONT=Arial, Helvetica, sans-serif]Mexicana Airlines (Grupo Mexicana) suspends its operations indefinitely[/FONT]
[FONT=Arial, Helvetica, sans-serif]The current administration received the company seven days
ago under Business Reorganization (Concurso Mercantil) and
technically bankrupt.[/FONT]
[FONT=Arial, Helvetica, sans-serif]Financial deterioration and lack of agreements force Grupo Mexicana to stop flying.[/FONT]
[FONT=Arial, Helvetica, sans-serif]Grupo Mexicana deeply regrets all inconveniences caused to
its passengers.[/FONT]

 

[samh004]

That sucks.

The original management decision to suspend ticket sales was pretty stupid. I wonder where they can go from here

 

[mikemadden1977]

Mexicana suspends flight from noon on 28 August 2010

Hi all

Posted this FYI. Dont have enough posts to include the links for the articles. AA has at this stage stepped up flights from DFW.

Hope QF sorts this out, im travelling through Mexico in December and have one flight on Mexicana( with a QF flight number) from LAX to Mexico city.



Mike

 

[samh004]

Mexicana suspends flight from noon on 28 August 2010

There is a thread in "travel news" tracking the developments and it has the link from Grupo Mexicana you're probably referring to.

 

[notzac]

Re: Mexicana suspends flight from noon on 28 August 2010

Hope QF sorts this out, im travelling through Mexico in December and have one flight on Mexicana( with a QF flight number) from LAX to Mexico city.

Hi mikemadden1977, welcome to AFF!
Given that all MX flights have been suspended indefinitely and that you're on a QF coded flight, I'd be getting on the phone to QF to get transferred over to a flight operated by AA.

 

[mikemadden1977]

Thanks Notzac

I booked my flights through a QF agent. Already discussed the options when they first filed for bankruptcy and foloowed up today. No response yet. Assume QF will need sometime to get their head around the ops and logistics around it. Hopefully I'll get a direct LAX-Mexico city flight. Saves me a half day of extra travel.

I've flown almost weekly on QF for about 7 months now and besides a couple of delayed flights I'm pretty happy with the service. Here's hoping that continues

 

[kamchatsky]

Sorry to see this happening. Reminded me of demise of AN where I ended up scrambled to buy QF SYD-ADL return for $365 ......

 

[equus]

Travel insurance doesn't cover me if they go out of business.

Did you pay with a Credit Card? In most cases, if the product or service isn't delivered, then you can dispute the charge and get a refund. It won't cover alternative route costs (like travel insurance might), but you will at least get your money back.

Getting the money back is not dependent on the airline (which won't have any), but comes from their merchant acquirer bank.

 

[mikemadden1977]

Yes paid by credit card, but its only one flight out of seven booked through the Q owned travelk centre. Should be ok I think. I spoke to them today and they said that they will arrange alternate flights> I guess they will give priority with people with more immediate travel on mexicana and they will work through the post September travellers in due course.


But yes thanks for the advice on the CC, since Q have charged my CC I assume I can raise it with them and probbably get credit towards the re ticketing for my LAX -Mexico city leg ( if the cost is substantially higher).

 

[markis10]

Updated response from QF:

Changes to Qantas Ticketed Bookings on Mexicana
Qantas Commercial Policy
31 August 2010
As of Saturday 28 August 2010, Mexicana Airlines has suspended all operations until further notice. No new bookings on Mexicana services can be made while its operations remain suspended.
This situation is beyond Qantas' control and we regret any inconvenience caused. We encourage customers wishing to travel to Mexico to consider services offered by other Qantas partner airlines, such as American Airlines and Alaska Airlines.
The following commercial policy outlines the options available to passengers holding a valid Qantas ticket issued on or before 28 August 2010 who wish to make changes to their bookings.
Passengers may, without fee:
• Re-route travel to/from their original destination using alternate carriers American Airlines (AA) and Alaskan Airlines (AS) only (refer to the booking class table below)
• Bypass original destination as a stopover point and continue to the next ticketed destination via the most direct routing using Qantas, American Airlines (AA) or Alaskan Airlines (AS)
• Retain the value of the ticket in credit for future travel within 12 months of original ticket issue date. If the new fare is more expensive than the existing ticket fare, the fare difference is payable by the passenger. Applicable ticket taxes may apply

Conditions
• The new flight must be for the same cabin of travel (e.g. First, Business or Economy)
• The permitted booking classes for AA and AS are outlined in the booking class table below.
• Refunds will be offered where travel has not commenced and fees waived for tickets issued prior to 28 August 2010
• Any third party costs/penalties, such as hotel or other ground operator fees incurred will not be waived by Qantas
• All other rules and conditions of the ticket remain unchanged


http://www.qantas.com.au/agents/dyn/qf/policies/MexicanaWaiver310810.pdf

 

[mikemadden1977]

Thanks Guys

QF have now put me on Alaska Airlines for my flight to Mexico City.Same date and about and a couple of hours earlier. Not bad at all. Love the good service

 

[notzac]

Great news! AS is a lovely airline as well, in case you haven't flown on them before.

 

[mikemadden1977]

No havent flown AS before Notzac. Should be good.

 

[Aussie_flyer]

Mexicana might be back up and running as early as next month according to news this week, but with a much smaller fleet.

Unions Back Mexicana Revival | AVIATION WEEK

Unions Back Mexicana Revival


Dec 13, 2010



Mexicana de Aviacion’s latest revival plan has been approved by the company’s three main unions, a hurdle that now enables the carrier potentially to resume service in late January.

The most recent restructuring of the bankrupt carrier envisions a Jan. 24 relaunch with a fleet of as many as 19 Airbus narrowbodies, a slight delay but a larger fleet than intended in a plan revealed to Aviation Week late last month (Aviation Daily, Nov. 24).

(cont'd)

 

[samh004]

Good to hear, hope they can focus on getting themselves running properly again and hopefully stay in the alliance, as I’d like to use them to go to Cuba someday (following in notzac’s footsteps)