Melbourne Airport has lowest service quality, highest profit from parking: ACCC

[whatmeworry]

I just had to endure a return trip from T4. Not too bad, but then they make you walk for like a kilometre for the last section to get to your gate. Have they ever heard of travelators?

Melbourne Airport makes the highest profit from parking but has the equal lowest consumer satisfaction level, a report Australia's competition watchdog has found.
[h=2]Key points:[/h]

• Melbourne, Sydney had lowest consumer satisfaction
• Melbourne parking profits up 22 per cent
• Online booking for 'significant savings'
• Rail link to have little impact on parking fees

The Australian Competition and Consumer Commission (ACCC) report examining airports in Brisbane, Sydney, Melbourne and Perth, found Melbourne's rating was satisfactory, which was equal lowest with Sydney.
"I think the disappointment there is we've seen quite a large increase in the revenue per passenger that the airports make and yet service levels over time, have been going backwards," ACCC chairman Rod Sims said.

Melbourne Airport has lowest service quality, highest profit from parking: ACCC - ABC News (Australian Broadcasting Corporation)

 

[opusman]

There's a travellator in T1, it's about 20 metres long. Makes a huge difference!