Flight UA840 SYD-LAX
Aircraft Boeing 747-400 Registration
Cabin Economy
Seat 45H (aisle, emergency exit row)
Scheduled Departure 13:50
Actual close enough
Scheduled Arrival 10:10
Actual 09:39
GCM Distance 7488 miles
Flight UA840 might not win too many awards, but it probably is the easiest transfer from a domestic to international leg one can have at SYD. The plane to take us to LAX was already waiting for us at the next gate when we arrived (the plane that performs the MEL-SYD leg actually continues as UA870 to SFO, so make sure that you've got ALL of your hand luggage when getting off at SYD!). Feeling some slight stomach muscle cramps due to dehydration, I bought two large bottles of water and made my way back to the gate. At the gate, there was a fenced off pen for passengers with status, even lowly *A Silver riff raff such as myself. While the only benefit of the pen appeared to be a functional seat to passenger ratio, I decided to act like I'm better than I am and enter the pen and take a seat. A quick scan of Facebook on my iPad was all that's could manage as boarding commenced with no deviation from the schedule. UA840's punctuality streak continued as we pushed back and took off with a fairly lengthy taxi between.
About an hour after takeoff, lunch was served. The dichotomy between the ambiguous tortellini and a rather more adequately described barbecue chicken with potato, carrot and green beans was concluded in the favour of the latter. The meal was pretty reasonable for Economy, the chicken in particular doing very well at staying moist and tender at 30,000 ft. A lettuce salad with bonus lettuce and a reasonable enough chocolate brownie completed the tray.
The film selection was a bit "two and a half from me, Margret", sadly. With the ATC channel again not being broadcasted on the flight, I did tune in for the first film,
One For the Money, but tuned out when lunch arrived and never felt particularly compelled to tune back in. With the inflight magazine suggesting that things were unlikely to lift from cinematic purgatory, I decided to take advantage of my own IFE that I had prepared earlier, with an old
4 Corners on supermax prisons in NSW (pretty good, would have been better if they were allowed to talk with current prisoners, I think) and season one of
Laid, all broken up by regular visits to the lavatory as a consequence of curing my stomach cramps, which thankfully cleared up after two to three hours. I snuck in some pretty poor quality sleep somewhere along the line as well.
The hard product in Economy may be well behind its competitors but the UA flight attendants made the best of what they had with friendly and constant service during the night. Water and orange juice were regularly offered and passengers were more than welcome to request other drinks or just take one from the galley. A snack of a small roll with meat and zucchini was also provided for those who were awake. Towards the end, a breakfast was provided. I chose the sausage and egg with potato over the yoghurt with fruit. The fry was pretty reasonable, although the egg of the passenger next to me looked more like scrambled Cheezles and remained largely undisturbed.
Overall, while it is clear that the UA hard product in economy is well behind its competitors (last time I flew to the US with NZ and was quite pleased with it), I can happily say that some of the horror stories about rude service from the flight attendants one hears seemed well wide of the mark on this occasion. People should obviously go into it with their eyes open, but given that UA can only compete on price (except maybe to SFO, although NZ8 from AKL is an option here) it can be a cheep and cheerful way to get to the US. That said, until the product is upgraded to somewhere around where SQ were in the mid 1990s, UA would have to be offering a significant discount on their competitors (as they were on this occasion) in order to be in the running for my money.
The window shades were opened just as we started passing over land again, giving us a good view of the area surrounding Los Angeles. We managed to get to the gate over thirty minutes early, which I suspect was a vital gain for those with tighter connections than myself given what followed.......