thadocta said:
Got a "Thank you for your input" (she forget to add "F*ck off, we don't want to talk to people who aren't willing to support our intended story line, if you don't tell us what we want to hear, we don't want to hear from you").Dave
I put in my 2c:
"Hi Kirsty,
I agree that flying QF isn't what it used to be - it is infinitely better.
I think I qualify as a "seasoned" flyer - I've held Platinum status with QF for years, and have racked up tens of thousands of miles on American Airlines, Cathay Pacific, Air New Zealand, Air Pacific, Delta, United, etc. Never had QF lose a bag - only Air New Zealand has that distinction.
In my experience most people who complain about bad service from airlines are chronic whingers who will complain about anything - justifiable or not.
QF stands out time and again for consistently good service. Not exceptional, like Cathay's business class service, but consistently good. When they get it wrong, they go the extra mile to make it right. QF is, by international standards, EXCEPTIONALLY good at looking after its most loyal customers. I know that if I need a seat on an oversold flight departing tomorrow, I can get it.
Depsite no competition on my most frequent route (Newcastle-Sydney return), I can get an internet fare for next-day travel for $79 each way - a few years ago, with competition from Impulse, that was over $150....
What, precisely, are people whingeing about? We are blessed with one of the best domestic airlines in the world - certainly far better than anything on offer in America. Those who howl and scream about QF need to get out more, and see what bad service from airlines is REALLY like."
Didn't even get an acknowledgement of receipt....clearly my story was even further from the intended spin than yours was. Saw the article in today's herald, just another hatchet-job, proving yet again that the SMH is just a tabloid in broadsheet's clothing. Still, the clowns running it keep printing the cough poured out by Hugh McKay (who has the distinction of being the stupidest person in Australia).
What did we expect?