Is anyone else getting this PDB offer from the CS (in domestic business class). Generally it occurs after a personal introduction/spiel? If you look confused, the CS will then suggest; "water, juice or sparkling wine" (most useful as connecting Delta passengers seem to be multiplying on VA)... I am not sure if this "anything you would like to drink offer" is CS dependent, or S.O.P., but IME the CS will now pour whatever you bloody well want on the ground (timing dependent). I chatted to one CS about it, and it seems that the rule is to offer "water, juice or bubbles", but, to quote her, "rules are there to be broken".. FABULOUS - my kind of customer service).
JUST SO MUCH BETTER THAN THE "TAKE IT OR LEAVE IT TRAY OF H2O" ON QANTAS...but that is IMO one of the multiple reasons why VA is now AU's best domestic business class. (Other than lounges, but hey, who spends much time in a domestic lounge anyway!)
ALSO confirmed in last handful of flights, roll-over to JW Black Label is complete, which IMO makes the inflight VA Scotch offer the best in the domestic skies Australia-wide.
JUST SO MUCH BETTER THAN THE "TAKE IT OR LEAVE IT TRAY OF H2O" ON QANTAS...but that is IMO one of the multiple reasons why VA is now AU's best domestic business class. (Other than lounges, but hey, who spends much time in a domestic lounge anyway!)
ALSO confirmed in last handful of flights, roll-over to JW Black Label is complete, which IMO makes the inflight VA Scotch offer the best in the domestic skies Australia-wide.