After breaking my ankle in HoiAn Vietnam my travel insurance arranged a nurse to come and bring me back in Singapore Airlines business seats last week and to say we were both utterly dissapointed is an understatement.
The cabin staff were gorgeous as always but there must be some HUGE budget cuts...firstly the menu was meagre with nothing fabulous on it and very few choices. No cheese and biscuits if you just wanted a snack..no deserts.
There was no amenities kit and believe this or not~no toothbrush/toothpaste.
The beds were absolutely horrible..so uncomfortable. The staff make the bed up for you and you have to lay on quite an angle with very little leg room.
Get over it!
This was by far the worst business class flight I have ever taken and I would never fly them again and the nurse who flies business all over the world bringing home patients said exactly the same. She was very unhappy.
How do Singapore Airlines have such a great reputation? I'm blowed if i know.