Manage My Booking not working

[travelislife]

I have been trying for the last two days to add some reservations to Manage My Booking but it just keeps refreshing back to the main page every time I input it. Very annoying.

 

[BD1959]

I have been trying for the last two days to add some reservations to Manage My Booking but it just keeps refreshing back to the main page every time I input it. Very annoying.

I've had no issues maintaining existing bookings over the last two days: it's either a specific function or a possible issue with your cache. Have you tried flushing the cache or using a different browser?

Regards,

BD

 

[mannej]

Same here, no issues with MMB.

 

[travelislife]

Hmm. Cleared the cache yesterday and was still not working this morning. Have just tried again this afternoon and have managed to add the reservation. New website just seems flaky, some things seem to work then stop working then work again, etc.

 

[BD1959]

New website just seems flaky, some things seem to work then stop working then work again, etc.

... and this occurred to you, when ... ??

Good to hear all's well now.

Regards,

BD

 

[samh004]

I've had issues with MMB for the past 4 days.

Some bookings, like an upcoming international trip, work fine. I can select seats etc...

Others, like a while bunch of recently booked domestic flights, have greyed out buttons so I can't select seats, change flights or even update my contact details. If I wanted to add additional baggage, I can't. The button can't be clicked.

I've tried other browsers and in "viewing tips" I pass with 5 ticks.

I'm not sure why this only happens to some bookings, not all, but something was altered earlier this week that has left me unable to perform basic actions.

 

[gazzman]

I've got 3 current bookings, in MMB one is ok, the other 2 I can no longer select seats as the button is greyed out - I could select this option the other day.

 

[samh004]

I've got 3 current bookings, in MMB one is ok, the other 2 I can no longer select seats as the button is greyed out - I could select this option the other day.

I'm glad it's not just me, but seeing as standard functionality is missing I hope they're working on a fix. I did mention it to the SST yesterday.

 

[Buzzard]

I had trouble yesterday. Rang Qantas and the CSO confirmed there is an issue.

 

[BD1959]

I had trouble yesterday. Rang Qantas and the CSO confirmed there is an issue.

School's back Monday...it'll be fixed then!!

Regards,

BD

 

[Sdtravel]

Been having issues accessing the request upgrade feature for weeks / months
lodged a issue online. Got a response that said they were aware of issies with PE bookings and would hope to fix it by the end of the week. That was about a week ad a half ago.

Im in no rush anyway. Booking isn't till June.

 

[gazzman]

I'm glad it's not just me, but seeing as standard functionality is missing I hope they're working on a fix. I did mention it to the SST yesterday.

My problem has been fixed. I now have all the buttons back and working

 

[samh004]

My problem has been fixed. I now have all the buttons back and working

I am going through my bookings... but all looks good so far.

It's good to have the functionality back, as I like to manage my bookings myself... and I prefer to OLCI than wait till I get to the airport... just in time for a trip this Saturday

Additionally, the OLCI button is now red, I can't recall it being red before, so perhaps the colour change had something to do with the issue.

 

[thommo50]

I always have trouble with on line check in. It never works. However I don't have problems checking in online on my iPhone.

 

[MH_fan]

I'm having problems accessing my BA flights through MMB, which weren't a problem until maybe a week or two ago?

 

[opusman]

I have a booking I'd like to cancel, but the Cancel button is simply not there at all. Perhaps it's not completely fixed?

 

[Shan Man]

I have a booking I'd like to cancel, but the Cancel button is simply not there at all. Perhaps it's not completely fixed?

Qantas has your money now, and they dont want to give it back!