Low Rate Reservation Cancelled By Hotel [Only Fixed after Contacting Hilton]

[serfty]

A good and just outcome! If things had not worked out for you I would have suggested to make fully refundable reservations for several rooms for next years event, then cancel all the day before.

that's nasty - but a good idea

I suspect the Full rate might be charged on the CC six weeks out, just like they tried to do to the OP.

 

[Happy Dude]

I suspect the Full rate might be charged on the CC six weeks out, just like they tried to do to the OP.

Possibly and a risk for sure. They've got form re ignoring T&Cs.

 

[QF029]

Do you have diamond status? You can try giving the diamond line a call to see what they can do, but I doubt anything can be done if the hotel insists, given the declined credit card charge.

The unfortunate reality is even if your credit card is valid, sometimes the card provider can decline a charge if they suspect the transaction to be fraudulent.

I had a Doubletree in London cancel my stay after a successful BRG claim. No notification email it just showed as a cancelation in the app.

The Diamond Desk have been useless referring me to the hotel of passing my ticket to a general team.

 

[hydrabyss]

Always love it how they tell you they can't do something like reinstate a booking only to find later they can they just didn't want to at the time.