Long wait for refund for cancelled reward flights Qantas - a common experience?

MPP2768

Junior Member
Joined
Mar 13, 2020
Messages
11
Points
10
Hi All,

Just reviewing out travel plans to Europe booked for May , I have booked my Europe tickets using Qantas points all booked under classic reward flights . There are 3 different booking reference nos. as i booked them as the classic award tickets became available as below
Leg 1 Mel-Sin- Mel
Leg 2 Singapore-Doha- Vienna
Leg 3 Paris-Dubai-Singapore
I understand cancellation charges are 6000 points per passenger , does this mean i will be charged 6000X3 points per passenger or juts 6000 points per passenger for all 3 cancellations.
Can we pay cash instead of points for the cancellations? does anyone know how much do 6000 points translate to in terms of AUD

Thanks
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
44,099
Solutions
19
Points
3,300
Qantas
Platinum
Virgin
Platinum
True, but cash is cash, the time taken seems to be about the same.
YMMV

Recent cancelled awards had points back within a week and $$$ within three weeks (sample size of two).

Revenue fares had to wait the 8 weeks (sample size of four). Two ex NZ I called again after 9 weeks and the refunds appeared 2 days later.
 
Last edited:
Top