Hi
After some advice if anyone has any pls.
We are currently in the US. Returning home in a couple of weeks via LAX to BNE in PE. QF sent me a message downgrading us to Y due to an aircraft change. Because one of us has mobility issues we always book PE on long haul and upgrade to J.
When I checked the app, unable to make any changes, seats assigned to the middle of middle row, unable to change. No mention of refunds.
Rang US call centre, (Fiji) no joy, no J available, could not change to LAX SYD. No changes available. They wouldn’t come to any arrangement with QF connections we have in OZ if we changed next day.
I’m LTG and wife SG. Doesn’t seem to help at all really. I’m out of ideas.
After some advice if anyone has any pls.
We are currently in the US. Returning home in a couple of weeks via LAX to BNE in PE. QF sent me a message downgrading us to Y due to an aircraft change. Because one of us has mobility issues we always book PE on long haul and upgrade to J.
When I checked the app, unable to make any changes, seats assigned to the middle of middle row, unable to change. No mention of refunds.
Rang US call centre, (Fiji) no joy, no J available, could not change to LAX SYD. No changes available. They wouldn’t come to any arrangement with QF connections we have in OZ if we changed next day.
I’m LTG and wife SG. Doesn’t seem to help at all really. I’m out of ideas.
