Mr H
Established Member
- Joined
- Dec 5, 2013
- Posts
- 3,492
I decided to pull the trigger on a Mycard card - the black one with Qantas. $750 annual fee.
On the website, I had to enter ID details. I entered my details correctly but it said they couldn't verify me. I tried twice more. Then it said they couldn't proceed with my application because I had failed the ID verification. I am locked out from applying - seemingly for ever. When I phoned the customer support number they just said it was a known issue with no work around.
Sadface.
On the website, I had to enter ID details. I entered my details correctly but it said they couldn't verify me. I tried twice more. Then it said they couldn't proceed with my application because I had failed the ID verification. I am locked out from applying - seemingly for ever. When I phoned the customer support number they just said it was a known issue with no work around.
Sadface.
