flyerboy66
Newbie
- Joined
- Jun 21, 2014
- Posts
- 1
Hi I was hoping for some assistance with a lifemiles booking I have made. I have used lifemiles a bit in the past and have found the program to be excellent.
I had a booking which was made around 10 months ago (one way Australia to Europe) for a first class trip and due to work issues I had to cancel it. I cancelled the trip 3 months before the due date and the points were refunded but not the taxes.
Since then I have been contacted twice by the partner airline who I was suppose to be flying with and they are insistent that the ticket has not been cancelled and they are expecting me to take the flight.
I called the lifemiles team again and asked them to cancel the ticket which they said they would do but I received another call from the partner airline saying that my flight has been confirmed.
I was just wondering what I should do - I suppose I could be a no-show but I don't want to be placed on a blacklist for doing this.
Also a friend mentioned that if I am a no show and the ticket is not cancelled then I can always have the ticket rebooked for another time by paying a $150 fee. Is this correct? If so, it seems that despite my continued efforts to cancel the booking I may be able to use this flight another time - if so woudl it have to be the same route or could I use the points to rebook another trip?
Any thoughts would be apprecaited.
I had a booking which was made around 10 months ago (one way Australia to Europe) for a first class trip and due to work issues I had to cancel it. I cancelled the trip 3 months before the due date and the points were refunded but not the taxes.
Since then I have been contacted twice by the partner airline who I was suppose to be flying with and they are insistent that the ticket has not been cancelled and they are expecting me to take the flight.
I called the lifemiles team again and asked them to cancel the ticket which they said they would do but I received another call from the partner airline saying that my flight has been confirmed.
I was just wondering what I should do - I suppose I could be a no-show but I don't want to be placed on a blacklist for doing this.
Also a friend mentioned that if I am a no show and the ticket is not cancelled then I can always have the ticket rebooked for another time by paying a $150 fee. Is this correct? If so, it seems that despite my continued efforts to cancel the booking I may be able to use this flight another time - if so woudl it have to be the same route or could I use the points to rebook another trip?
Any thoughts would be apprecaited.