Laundry service in District 1 HCMC during Tet holidays
Tet holidays is similar to Chinese New year, so lots of little shops close
However
Wash and Fold was open
The transaction went as follows:
Booked online including pickup day and time from Hotel concierge/front desk
Messaging via email initially
Prices confirmed - VND 260,000 including 30% holiday surcharge and hotel pickup and dropoff within 8 hours
Payment via Wise
Thereafter messaging via Whats app to let them know its been dropped off at the Front desk
I took a photo of the laundry bad and left it with concierge, sent the photo of bag via Whats app
Got a email later saying bag returned - they put my laundry bag into a colourful bag FOC
The email said there is a refund due to the lower weight (2.5kg) - refund promptly processed and returned to Wise
Can't fault quality of service.
Gave VND 20,000 to Concierge for their troubles.
Total cost including Concierge tip VND 206,000 for 2.5kg wash and fold, and free bag = AUD $12.