I've booked a Jetstar flight from NRT to MEL via CNS in Business Class (Max) in April and am not able to select seats. From contacting the chat team, they say there are no seats available to select on the flight, which is why I cannot make a selection and that I should speak to the agents at check in to be assigned a seat.
Having not been in this situation before, I'm not really sure what this means. I'm not particularly fussed on where I sit, but I do want to ensure that I get a business class seat and not get downgraded to economy for this flight.
They are still selling business class seats on this flight, but when you get to the seat selection screen it gives the seat selection not available message.
Has anyone been in this situation before and if so, what was the outcome?
Having not been in this situation before, I'm not really sure what this means. I'm not particularly fussed on where I sit, but I do want to ensure that I get a business class seat and not get downgraded to economy for this flight.
They are still selling business class seats on this flight, but when you get to the seat selection screen it gives the seat selection not available message.
Has anyone been in this situation before and if so, what was the outcome?