Jetstar Booking Problems

[isbrodie1]

[FONT=&quot]Hi guys,

I made an online booking from The Gold Coast to Tokyo in a couple of months time, Everything seemed to work, I was sent the Itinerary to my email as normal, showing my correct name, my QF Frequent Flyer number, although it does have a couple of 00's in front of the number and one after it.

The problem is, when try to manage my booking via Jetstar it logs in, And says this [/FONT]

Reservation Status: Confirmed You will need to provide this information with positive I.D. for access to the items on your itinerary.

[FONT=&quot]From the Qantas website when I try to load the booking it also say's "Generic Error" then followed by last name is not valid with this booking.

Should I be concerned as I have a PDF of the Itinerary?
Also I can view all my domestic Jetstar bookings via Qantas, change seats, add my FF # etc... Should I be able to see this flight?

Sorry about the Wall of Text

Cheers guys[/FONT]

 

[moa999]

Note that Jetstar did a major IT cutover on 6-Feb from Open Skies to New Skies.
It would not surprise me if booking refs or other details have changed somewhat.

I would give them a call.

 

[albatross710]

I tried to make a domestic Jetstar booking earlier in the week. When I went to complete the booking I received a page with "argument_error, call the airline".

I was using Google Chrome web browser with which some sites have problems. I redid the booking in IE and same problem.

By this time, I went home for the day. The booking completed successfully next day.

 

[isbrodie1]

Cheers, i'll give them a call tonight after work to make sure the booking is ok.

Just asking this again, should I be able to see my Jetstar International Booking using Qantas and/or checkmytrip?