It never hurts to ask

fr.stephen

Intern
Joined
Sep 23, 2014
Posts
57
Qantas
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So on Friday 13th I flew NRT-BNE concluding some R&R.

Managed to get a points upgrade to J on the outbound leg, but insufficient points for the return.

So as I usually do, intently watched seat allocation, with the best I could get before check in, even as WP, being 25K.

I've noticed that often I can switch to front row of Y after check in, however this was one of those occasions where on check in it says "you're checked in but you'll need to collect your boarding pass at the airport" - so seat selection option does not appear.

Then I noticed that if I went into "manage booking" that seats would appear, and it would open the seat map.
It showed that 23A was available, I could select it, accept the terms and conditions, it would think for a bit, and then re-open the seat map and wallah, I'm still in 25K.
Dang!

So I went to NRT and on collecting my boarding pass, I asked the person at the Business Check-In desk if I could move to 23A.
She said "I ask supervisor" - supervisor came and said "sure" - so 23A it was.

On boarding the aircraft was greeted by the cabin crew, and went to my seat, as I was taking my coat off, an especially exuberant FA comes up behind me and says "Mr <fr.stephen> would you like me to take your coat?" - gosh! Most of the time in J no-one offers to take my coat, let alone in Y!

Service was absolutely excellent, and I was able to sleep about as well as I ever do in Y.

So my Friday 13th wasn't too bad.

Flight was delayed by about 1 hour
Cabin Crew did mention that because of the Microsoft mail-pocalypse, they weren't even sure when they were supposed to show up to the aircraft.

Anyway, this just goes to show it never hurts to ask.
 
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Good result for you. I agree that it never hurts to ask, as long as it is done with good humour and no expectations.

I have recently moved house and did quite a few things to the new house with multiple tradies. It was surprising how often the question “Anything you can do with the price?” was answered with “Sure!”
 

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