Is QF starting to rip points from unsuspecting FFers

[Lonely Flyer]

I have been looking at 2 one-way awards in J BNE-LAX.

On most days BNE-LAX direct is not available and offerings of BNE-SYD-LAX are made.

The cost is 192000 what I expect but the offer is J BNE-SYD and Y SYD-LAX. The part where you want J is not offered but they still want the full points.

Is this a ploy by QF to rip you off and a glitch in their system. This did not happen previously when I was searching.

Or am I missing something.

 

[Robert K]

there's a few other thread about the exact same thing.

the latest iteration is at http://www.australianfrequentflyer....gram/booking-my-first-award-flight-34703.html

 

[cove]

The way to resolve this is for you to try exit points adjacent to you so start at BNE-LAX and if no go try SYD and finally MEL.
Read the offer to make sure it has not glitched to Y even though you requested J......we all see this glitch from time to time on extra sector bookings on QF.

 

[Vinny]

Happens all the time. Be persistent and ensure you do not accept a Y seat for J points. Keep trying and then call QF. They know about the problem

As for being routed via SYD this is also common and I suspect partly to recoup some cash via fuel fines from extra flights the booking engine offers.