Is it Time to transfer/withdraw points from Velocity? | Page 22 | Australian Frequent Flyer
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Is it Time to transfer/withdraw points from Velocity?

Bct

Junior Member
Joined
Apr 4, 2020
Messages
31
I've redeemed vouchers over the last three days and not one confirmation email yet.
 

Fortheloveofflying

Junior Member
Joined
Dec 7, 2019
Messages
27
Has anyone got any confirmation or actually received a gift voucher (or any order) from the VA store yet?
Check your spam/junk folder. That's where my email was.
Post automatically merged:

Not seen anything yet. I imagine they are overwhelmed, but has anyone else received gift cards recently, and what was the lead time?
My gift cards took a little over 10 business days.
 

firstclasser

Member
Joined
Jan 27, 2017
Messages
162
You'll see several reports of this if you check the posted messages.

10 to 14 days seems the standard delivery time.

My JB HiFi gift cards have been delivered and spent and a new washing machine and TV were delivered yesterday.
Nice, what TV did you buy?

I have started the laborious process of redeeming one GC a day lol
 

Bct

Junior Member
Joined
Apr 4, 2020
Messages
31
Can't even get into Velocity redeem area of website at the moment.
 

Bibendum

Intern
Joined
Sep 5, 2016
Messages
80
Flights
My Map
Transferred 700k velocity to KF Thursday last week..

held off as long I thought best to give VA the best chance, but the recent pleading by VA’s new CEO for government help and desperate attempts by VA staff on here & other socials to get us to help push through this support in some sort of grass routes campaign lead me to believe it all going down hill quickly at Spring Hill..
 

deepblerg

Intern
Joined
May 19, 2014
Messages
82
Flights
My Map
After hanging on and hoping for the best (but expecting the worst) I have gone and done something I never imagined in my wildest dreams I would ever do.

Yesterday I cancelled 2x EY reward F bookings o CDG (J on the return) - this was to be our Christmas Euro trip at the end of the year. Points were refunded today. I subsequently went on to the Velocity Store tonight and spent 800K on a Weber BBQ, Breville slow cooker, Dyson link purifier, Sonos soundbase, Airpod Pros and Sony headphones.... I'm still partially in shock I think. 😳😳😳

The world is a very different place now and the airline industry is going to be pretty unrecognisable when this is over. As someone who has pretty much exclusively flown with VA for the past 13 years and loved the experience (incl the ability to redeem with EY) I do feel the VA chapter is coming to a close. I really hope they can make it. And if by some miracle they can, I will be there to support them once planes are back in the skies.
 
Joined
Jun 7, 2013
Messages
19,924
Flights
My Map
Yep until they stop it all!
Some vouchers don't seem to be in the store anymore.
Agree: not even Myer available, so I had to settle for (laboriously) David Jones.

Can't recommend Country Road (also a Woolworths Holdings South Africa - no relation to Oz Woolies - though as one or two in that area I speak with suggest it "may" go under even though same ownership as DJs.)

Despite a newspaper article tonight (Tues 7 April) suggesting there were "options" (recapitalisation I think) being examined, VA's in a lot of trouble.
 

pauly7

Established Member
Joined
Dec 8, 2004
Messages
4,915
After hanging on and hoping for the best (but expecting the worst) I have gone and done something I never imagined in my wildest dreams I would ever do.

Yesterday I cancelled 2x EY reward F bookings o CDG (J on the return) - this was to be our Christmas Euro trip at the end of the year. Points were refunded today. I subsequently went on to the Velocity Store tonight and spent 800K on a Weber BBQ, Breville slow cooker, Dyson link purifier, Sonos soundbase, Airpod Pros and Sony headphones.... I'm still partially in shock I think. 😳😳😳

The world is a very different place now and the airline industry is going to be pretty unrecognisable when this is over. As someone who has pretty much exclusively flown with VA for the past 13 years and loved the experience (incl the ability to redeem with EY) I do feel the VA chapter is coming to a close. I really hope they can make it. And if by some miracle they can, I will be there to support them once planes are back in the skies.
A really hard decision. I feel for you.

I can however say your Sonos choice will never be regretted. Incredible sound, much better than Bose and the others. Enjoy.
 

Rebus

Newbie
Joined
Mar 27, 2020
Messages
8
Qantas
Bronze
Virgin
Gold
Yesterday I cancelled 2x EY reward F bookings o CDG (J on the return) - this was to be our Christmas Euro trip at the end of the year. Points were refunded today.
How did you manage to get through to Virgin in order to request the cancellation?
 

Dee#

Member
Joined
Nov 16, 2015
Messages
129
Qantas
Bronze
Virgin
Platinum
Pretty easy to get through on the phone 4 platinum members. I got confirmation my wine is on the way yesterday a day after I ordered it.
 

knagelli

Active Member
Joined
Jul 26, 2019
Messages
509
Qantas
Bronze
Virgin
Platinum
Flights
My Map
If the order status of Gift Card purchase is pending , does it mean they are reviewing the order or is it in queue for them to pick it up ?
 

jakeseven7

Established Member
Joined
Sep 9, 2005
Messages
1,690
Check your spam/junk folder. That's where my email was.
Post automatically merged:


My gift cards took a little over 10 business days.
Still nothing from them on any purchases.... So annoying.

Was your email from Velocity or Collinson Group? (their outsourced supplier)
 

jamescara

Member
Joined
Jul 18, 2013
Messages
120
Cashed in some points last night.... bought the other half a new Dyson.... Wish me luck!

I received my order confirmation as soon as I clicked Buy/Order (whatever the button was called).

On a side note, I felt rather emotional doing so. Strange times indeed!
 

SydneySwan

Established Member
Joined
Jan 12, 2014
Messages
1,533
Qantas
LT Silver
Yes. You'd think cleaning equipment was shared, just like the cleaning duties.
It reminds me of a former colleague who bought his wife a new washing machine ....... for her birthday! This was over 20 years ago - they are divorced now.
 
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