Is Citi Plus still the best option for overseas cash?

[twiningb]

Is Citi Plus still the best option for overseas cash? Obviously I haven't done a lot of international travel since 2019.

If I have to open some other account it might be time to get started, since we depart in five weeks.

(I'm set for FX-fee-free purchases, with a US Amex Gold backed with a Coles Rewards Mastercard and a Bundll account which charges to my Dragon Visa.)

 

[SYD]

I used it last week, it works.

Yes, as per previous reports. It’s just odd that the app doesn’t recognise what’s been issued - which is not surprising I suppose for a grandfathered version of an otherwise existing NAB product (hence the confusion and doubt).

I left the country with 5 (now 4) fee free debit cards (and 1x fee free CC). Having at least one spare on a trip just makes sense in case you lose a card.

So as you’ve said multiple times, why cancel? There’s zero cost to have a backup or use it has a primary.

 

[Chicken]

That’s what I mentioned at post #586 recently (see screenshots). My NAB Platinum debit is fee free but Citi replacement is silent (as far as the app is concerned).

No, not silence. NAB had sent out e-mail, before Christmas, telling you all the fees and charges, including specifically whether there is any / no forex fee.

Read your e-mail. This had been asked 100s times here already.

 

[SYD]

No, not silence. NAB had sent out e-mail, before Christmas, telling you all the fees and charges, including whether there is any / no forex fee.

Read your e-mail. This had been asked 100s here already.

I was referring to the app. See screenshots in earlier post.

 

[Chicken]

I was referring to the app. See screenshots in earlier post.

Don't use app or internet banking as reference. These are pretty interfaces for the users, and does not always reflect the actual pricing rules at the back end.

 

[MELso]

Presume that the app doesn't show this as, unlike the Platinum Debit card (where fee-free is a standard feature), this is a special feature of the ex-Citi Classic Debit cards.

 

[Vic]

already said so - because its not a NAB rate you are checking, its the Mastercard or Visa rate, who make their decision what the rate will be for the following day. Eg today is Tuesday, they decide today, what the exchange rate will be for Wednesday. So your starting point is off by 24 hours.


Already said so, there is only one way, go to mastercard or visa daily rate websites and check the transaction. Every Australian bank gets the same rate because V/MC to the conversion, the only difference is if the Bank adds a % fee, which is always a seperate line charge.

Oh you think data is the same as calculations... Hmm basic mathematics. so you don't have an alternative metric to calculate... ok

I've already responded to your flawed claims about my assumptions. flaws that I already acknowledged in my post.
nice try fail.

 

[oz_mark]

Anyone receive any official documentation on the transition? I got zip besides the generic email.

I seem to have "lost" access to my deposit accounts, without any official notification no less. Didn't help when I needed to transfer money to withdraw cash on a recent overseas trip. Got suckered into ING NOT rebating ATM fees post 1/8...

There were some emails out this morning detailing processes and timelines.

 

[SYD]

My access to Citi online/app seems to have been disabled. The balance successfully moved to the successor NAB account.

Weirdly I received a Citi statement a few hours ago, still showing the closing balance before they moved it to NAB.

Yes, mine also but I was happy that that amount was credited to the Nab account. No idea if we get a zero balance statement in due course…,