Booded a points and pay fare for my wife on a return trip from Canberra to Brisbane a while ago. At the time had get tested and wait for restrictions to be lifted in Brisbane before we could leave Canberra. Had to purchase a new flight for my wife and upgrade my flight due to the price difference coming into Easter.
Asked CS at virgin for a credit and all they would do is push the flight out furher in the year. Now we have a flight booked return from Canberra in a couple of weeks time and have no intentions of going.
Looking for a credit of some sorts anyone else had this issue and a work around please would be great.
Asked CS at virgin for a credit and all they would do is push the flight out furher in the year. Now we have a flight booked return from Canberra in a couple of weeks time and have no intentions of going.
Looking for a credit of some sorts anyone else had this issue and a work around please would be great.