Involuntary Downgrade on QF with a BA Avios ticket

rdmsmith

Junior Member
Joined
Aug 22, 2010
Posts
17
Qantas
Bronze
Virgin
Gold
Travelling on a BA part Avios / part cash redemption ticket in QF J SYD-MEL; flight cancelled due to Sydney storms.
QF have rebooked me into Y next day.
Not a biggie, but anyone know the best approach to get the Avios/cash difference refunded to reflect actual class of travel? Is it the airline that issued the ticket (BA) or the airline that downgraded (QF) who I should be speaking to?
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Travelling on a BA part Avios / part cash redemption ticket in QF J SYD-MEL; flight cancelled due to Sydney storms.
QF have rebooked me into Y next day.
Not a biggie, but anyone know the best approach to get the Avios/cash difference refunded to reflect actual class of travel? Is it the airline that issued the ticket (BA) or the airline that downgraded (QF) who I should be speaking to?
This happened to me a few years ago. The approach was to contact BA online, provide a copy of the boarding pass showing the downgrade and they then recredited the diference of Avios between J and Y.
 
This happened to me a few years ago. The approach was to contact BA online, provide a copy of the boarding pass showing the downgrade and they then recredited the diference of Avios between J and Y.
Thanks for sharing @robbegong, much appreciated. I shall try same approach!
 
Back
Top