Oooooo, just so conveniently forgot Justin's surname... Grin, give his surname, stat!
Its like calling a call centre, getting an Indian guy, and being given an Anglicised name, instead of Rajeev, or Gurdeep, or Deepak, or Thandaurkar...
EDIT: the only saving grace, in my pov is the QP.
If VA the lounge stepped up its standards, ie, PER airport and VA agreed to take off the opaque covering the windows, and we something more oomph than the sangers makers, VA would get my $$$ 1000% over, and I would not have to face the obnoxious thwat... who ever that person in the photo might be.
Oh, and one more thing, if this QF thing happened on a weekend in ADL, I would attend, if I got an invite... but though, I guess they do vet invites, ... who is the least threat, or to speak up, a WP/WP1 of course.
Anyways, ok, time to hit the dog box.
Right, enjoy the peace for a few hours of nod.