IFE broken QF2, what to expect

[ChrisMars]

Hello brain trust,
Apparently (sms notification) the upcoming QF2 SIN SYD has IFE broken in Y (and I imagine other canbins) Is there some ground for some sort of compensations, points or cash? What to expect, how to proceed?
Thanks!

 

[moa999]

Seen this a few times.. often it's a warning to download other apps, but it ends up the engineers get it working.

If it's not working id expect an offering of points

 

[flyingfan]

Similar threads have indicated after making an online complaint, getting 5k points, 3k points and nothing.

 

[Cloud9]

Take a tin whistle on board with you.

Start up a sing song.

See how bloody quickly they fix that IFE if a Qantas exec is on board.

 

[PERLHR]

Who do you contact please regarding failed IFE? PER-MEL the other week. Not working..in fact the A330 was really not working....delayed two hours including everyone off ..everyone on scenario. . Just rubbish flight all in first thing in the morning. Resulted in missed connection to AKL and around 6 hours at MEL after re booking. Thanks QF, again!!