- Joined
- Mar 10, 2022
- Posts
- 227
- Qantas
- Platinum 1
Wow...just wow!!
Yesterday I caught an Iberian Airlines flight LHR-MAD, and then another MAD-LPA (Canary Islands). The first flight was 3 minutes late pushing back, but then was held on the apron and then in line to depart for about half an hour in total. Today I got this email (thx Google Translate):
We are sorry for the inconvenience on your flight to Madrid
We want to apologize for the delay suffered by your flight IB3175 to Madrid yesterday, and for the inconvenience this may have caused you. At Iberia we work to mitigate the impact of these types of situations and improve your travel experience.
At Iberia we have a firm commitment to punctuality. For this reason, we have managed to be the most punctual airline in Europe in 2022. Our goal is for your travel experience to be the best possible and in accordance with your expectations.
To compensate you, we give you a discount voucher (it was 20 euros) that you can use when purchasing your next flight through Iberia.com or our App. You just have to enter the code before completing the purchase and the amount will be automatically discounted. For more information about its use, you can consult here.
Conditions
You can use the bonus one or more times, until the amount is exhausted.
Use it whenever you want, until 05/10/2024.
Valid for direct or connecting flights in which at least one of the routes is operated by Iberia, Iberia Express or Air Nostrum.
To fly whenever you want, until 02/10/2025.
Thank you very much for your understanding and we hope to see you again on board very soon.
The Iberia Team.
Yesterday I caught an Iberian Airlines flight LHR-MAD, and then another MAD-LPA (Canary Islands). The first flight was 3 minutes late pushing back, but then was held on the apron and then in line to depart for about half an hour in total. Today I got this email (thx Google Translate):
We are sorry for the inconvenience on your flight to Madrid
We want to apologize for the delay suffered by your flight IB3175 to Madrid yesterday, and for the inconvenience this may have caused you. At Iberia we work to mitigate the impact of these types of situations and improve your travel experience.
At Iberia we have a firm commitment to punctuality. For this reason, we have managed to be the most punctual airline in Europe in 2022. Our goal is for your travel experience to be the best possible and in accordance with your expectations.
To compensate you, we give you a discount voucher (it was 20 euros) that you can use when purchasing your next flight through Iberia.com or our App. You just have to enter the code before completing the purchase and the amount will be automatically discounted. For more information about its use, you can consult here.
Conditions
You can use the bonus one or more times, until the amount is exhausted.
Use it whenever you want, until 05/10/2024.
Valid for direct or connecting flights in which at least one of the routes is operated by Iberia, Iberia Express or Air Nostrum.
To fly whenever you want, until 02/10/2025.
Thank you very much for your understanding and we hope to see you again on board very soon.
The Iberia Team.
