HSBC closing retail business in Australia over next 18 months

[kpc]

Mind sharing the worst offenders?

The share registry (for share dividends) required me to register my mobile number but I had to wait for a code to be posted by MAIL (not email) to do so!..and for each share holding!!

As posted upthread, there was a restriction on my Medicare account....so after faffing around to link my Medicare acct with my Gov, I found I could not change the bank details online but had to ring them, and wait ages for a human to come to the phone.

My work human resources wanted me to download a form, fill it in, scan it, and then email it to them.

Even my accountant got her assistant to ring me to verbally confirm my email request for the ATO.

I had to physically go to my local HSBC branch to TF an amount beyond what could be done online...and I initially I went on the Monday Bank Holiday to find the bank closed!

Etc, etc...

 

[BJReplay]

Even my accountant got her assistant to ring me to verbally confirm my email request for the ATO.

That's not a terrible thing - better than your refund going to a scammer who has managed to get control of your email.