How long to confirm reward flight on Etihad, using velocity points

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Duffa

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Aug 18, 2011
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Totally new to Velocity.
Transferred points from Citi select two days ago
Appeared on Velocity today.

Booked J flight on points this afternoon, travelling on Etihad, Europe to Oz one way, for 2 weeks time.
Clicked through to final screen.

All good.

Logged in tonight
Still have credit of 130,000 points and no email to confirm booking.
Is this normal?
Is there a confirmation delay on codeshare?

Any info gratefully received.

D
 
Normally takes 3-4 business days. No need to stress. Points will come out first and then documents sent a couple of days after that. Due to public holiday..I'd be expecting it probably around Thurs next week
 
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Normally takes 3-4 business days. No need to stress. Points will come out first and then documents sent a couple of days after that. Due to public holiday..I'd be expecting it probably around Thurs next week

That's why I love this forum!

Many thanks.

Will get back to that '05 Shiraz then!!
 
Even in non silly season, it took me a couple of days to get the email, but I redeemed over the phone and got a confirmation number, so was not worried. It will be okay I'm sure.
 
Normally takes 3-4 business days. No need to stress. Points will come out first and then documents sent a couple of days after that. Due to public holiday..I'd be expecting it probably around Thurs next week

The confirmation email arrived today at 4pm with itinerary.
All good.

Thanks
 
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