How long does it take to transfer citibank points to Velocity?

[bhazelbrown]

Does anyone know how long it takes for points to go from Citibank to Virgin Velocity? I did the transfer online in the citibank app on Sunday and still haven't seen anything arrive in Velocity?

Thanks!

 

[deejo77]

Assuming your first transfer?

If so most first timers reject due to naming conventions are not matched up (there is a thread on it and will go looking for it).............otherwise it takes less then 48hrs for my points to move across.

link
http://www.australianfrequentflyer....-long-citipoints-transfer-velocity-60056.html

 

[M@rcoPolo]

It took 24 hours (1 business day) for my very first transfer to Velocity earlier this week...

 

[bhazelbrown]

Well done M@rco Polo! Have to say the problem with mine had been the naming convention. You actually need to use the precise name on the Velocity membership card. I had just put my surname, rang them up they fixed it, I had to do it again, and it took me over a week all up. Rookie mistake I suppose. I look forward to future transfers to be of the 24 hour variety now. Thanks all for the help on that one.